A new automated reimbursement for FBA is coming.

[Dogtamer]

@Dogtamer

I must admit some surprise that nearly 24 hours have passed without any comments being posted to the Headline-accompanying NSFE discussion (link) for the second of the 072424 News Headlines, “Update on Reimbursement Automation and Eligibility Window to file reimbursement claims” (link)
…

The other shoe dropped with the News Headline “New updates to our on-time delivery policy and shipping settings” (link, ‘id’ version), as far as I can presently tell, but this “follow-up” email missive (received for one of our Soa Accounts 09:53PM EDT 072524) leaves me even colder:

Subject Line:
Updated FBA automatic reimbursements and eligibility claim windows (for FBA sellers only)

Message Body:

Hello,

Starting November 1, 2024, we’ll proactively reimburse you for Fulfillment by Amazon (FBA) items that are lost in our fulfillment centers. We’ll issue the reimbursement as soon as an item is reported as lost by the fulfillment center, which you can track in the Reimbursements report on Seller Central. This more seamless experience saves you time and money by minimizing the need to manually research and file claims for lost items.

Almost all reimbursement claims related to warehouse lost and damaged and customer returns cases will now be proactively reimbursed. However, if you do not receive an automatic reimbursement and you believe that your inventory has been lost or damaged, you will need to file a manual claim. Additionally, all removal claims will still need to be filed manually.

For claims that need to be manually submitted, we have updated the eligibility window policy with new claim windows that in some cases are reduced but still provide you with ample time to research and file a claim while also ensuring that any outstanding issues are resolved quickly. Please see Changes to program policies for those updates. These updates go into effect on October 23.

The Fulfillment by Amazon team

I find myself constrained to reiterate what I singled out, in the third ¶ of this SAS post from the 25th of July, 2024, as the front-runner in the ‘Best-reply Sweepstakes’ for this ongoing disaster, because the seasoned and savvy forum veterans upon whose sage advice all the rest of us depend long-ago taught me how to read between the lines, anticipate where the next hammer-blow is likely to fall, and thereby gird the loins to mitigate Amazon-imposed damage:

https://sellersasksellers.com/t/amazons-newest-farce-otdr/4418/19