# A new "Silent Jim" approach??? **URL:** \ **Category:** NSFE Talkback\ **Tags:** supply-chain, product-authenticity, account-health\ **Created:** [May 19, 2025, 12:51pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049 "2025-05-19T12:51:01Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Tvoi](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tvoi/32/13531_2.png) [@Tvoi](https://sellersasksellers.com/u/Tvoi)\ **Post date:** [May 19, 2025, 12:51pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/1 "2025-05-19T12:51:01Z")
There are multiple posts on the NSFE today stating exactly the same things about brand listings and they all refer to this email address: [pq-brand-remedy@amazon.com](mailto:pq-brand-remedy@amazon.com). I have never seen that email before: Hello Amazon Sellers and Support Team, We’re reaching out to ask if anyone has successfully navigated a brand restriction issue similar to what we’re currently experiencing with our store. We were previously approved to list and sell a specific branded product, with a clean record of sales and fulfillment. However, without any advance notice, all of our listings were removed due to “supply chain authenticity” concerns. We’ve taken all the proper steps: Submitted a detailed appeal to [pq-brand-remedy@amazon.com](mailto:pq-brand-remedy@amazon.com) with full documentation: Bank statement, EIN, company registration Invoices from our verified distributor and their supplier Proof of delivery to Amazon fulfillment centers Screenshots showing the brand listed on our suppliers’ websites Reached out to both Seller Support and Account Health, but were told to wait or were redirected back to Brand Registry Used the “Get help with my appeal” feature since we could not create a case directly for this brand issue Unfortunately, we’ve had no response from Brand Registry, and we’re now holding inventory we can’t list, with no appeal path available in the system. Any advice on how to get a real review, escalate internally, or receive an actual decision from the brand registry team would be greatly appreciated. Thank you so much in advance for your help and guidance. ---
**Author:** ![Pepper\_Thine\_Angus](https://sellersasksellers.com/user_avatar/sellersasksellers.com/pepper_thine_angus/32/56_2.png) [@Pepper\_Thine\_Angus](https://sellersasksellers.com/u/Pepper_Thine_Angus)\ **Post date:** [May 19, 2025, 1:02pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/2 "2025-05-19T13:02:43Z")
> [@Tvoi](#): > > Bank statement, EIN, company registration Bet they didn’t ask for this info > [@Tvoi](#): > > Invoices from our verified distributor and their supplier But not a “Brand Authorized” Distributor. > [@Tvoi](#): > > Proof of delivery to Amazon fulfillment centers Didn’t ask for this I bet > [@Tvoi](#): > > Screenshots showing the brand listed on our suppliers’ websites They never ask for screen shots. It’s amazing how many people can’t follow instructions honestly. Yeah this smells like either Silent Jim or ASGTG ---
**Author:** ![Long-TimeLurker](https://sellersasksellers.com/user_avatar/sellersasksellers.com/long-timelurker/32/10390_2.png) [@Long-TimeLurker](https://sellersasksellers.com/u/Long-TimeLurker)\ **Post date:** [May 19, 2025, 2:49pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/3 "2025-05-19T14:49:04Z")
I know the scams are being pointed out, but it just feels like we’re giving them free publicity. Even though it is negative. ---
**Author:** ![Pepper\_Thine\_Angus](https://sellersasksellers.com/user_avatar/sellersasksellers.com/pepper_thine_angus/32/56_2.png) [@Pepper\_Thine\_Angus](https://sellersasksellers.com/u/Pepper_Thine_Angus)\ **Post date:** [May 19, 2025, 2:50pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/4 "2025-05-19T14:50:53Z")
For as many times as it was posted to the OSFE not to send anything they weren’t asked for and never send screen shots it has NEVER sunken in IMO. Scammers/grifters do not tend to read anything to learn, they pay others to do things, and not do them well ---
**Author:** ![Tvoi](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tvoi/32/13531_2.png) [@Tvoi](https://sellersasksellers.com/u/Tvoi)\ **Post date:** [May 19, 2025, 2:51pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/5 "2025-05-19T14:51:13Z")
Doesn’t really matter because his tactics don’t work, so if anything, maybe they can save themselves from account closure. ---
**Author:** ![dwat0870](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dwat0870/32/5233_2.png) [@dwat0870](https://sellersasksellers.com/u/dwat0870)\ **Post date:** [May 19, 2025, 6:03pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/6 "2025-05-19T18:03:48Z")
> [@Tvoi](#): > > maybe they can save themselves from account closure. I’m less charitable. I really prefer that sellers that lazy get culled from the herd. Let Darwin get a win from time to time. ---
**Author:** ![Tvoi](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tvoi/32/13531_2.png) [@Tvoi](https://sellersasksellers.com/u/Tvoi)\ **Post date:** [May 19, 2025, 6:07pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/7 "2025-05-19T18:07:53Z")
Oh, I totally agree! I was just saying those that aren’t completely brain washed and have an ounce of sensibility left may be able to break free 🤷‍♀️ ---
**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\ **Post date:** [June 2, 2025, 6:55pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/8 "2025-06-02T18:55:47Z")
> [@Pepper\_Thine\_Angus](#): > > But not a “Brand Authorized” Distributor. I checked [one of the NSFE topics](https://sellercentral.amazon.sg/seller-forums/discussions/t/a54f5db4-32a6-44e3-8c28-99288fdc2dcf?postId=a54f5db4-32a6-44e3-8c28-99288fdc2dcf) today, and the OOP provided this additional info in a reply: > _Unfortunately, getting an LOA straight from the brand owner isn’t something our distributor is able to facilitate, as they’re also operating under limited resale permissions. We’ve asked, but their agreement doesn’t allow them to issue resale rights on the brand’s behalf._ LOL And a helpful and kind-as-can-be fellow Seller [answered](https://sellercentral.amazon.sg/seller-forums/discussions/t/a54f5db4-32a6-44e3-8c28-99288fdc2dcf?postId=64a98cc9-2974-468c-9b84-01c40a50259e): > [@](#): > > _Did you read what you wrote?_ > > _“Unfortunately, getting an LOA straight from the brand owner isn’t something our distributor is able to facilitate, as they’re also operating under limited resale permissions. We’ve asked, but their agreement doesn’t allow them to issue resale rights on the brand’s behalf.”_ > > _They are not allowed to extend resale rights to you, which means the invoices and documentation will not be validated with Amazon. You answered your own question._ ☝ Excellent response. And no further replies for two weeks. ---
**Author:** ![Pepper\_Thine\_Angus](https://sellersasksellers.com/user_avatar/sellersasksellers.com/pepper_thine_angus/32/56_2.png) [@Pepper\_Thine\_Angus](https://sellersasksellers.com/u/Pepper_Thine_Angus)\ **Post date:** [June 3, 2025, 12:31am UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/9 "2025-06-03T00:31:45Z")
Ding ding ding, we have a winner! ---
**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\ **Post date:** [June 30, 2025, 9:15pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/10 "2025-06-30T21:15:48Z")
> [@Tvoi](#): > > Oh, I totally agree! I was just saying those that aren’t completely brain washed and have an ounce of sensibility left may be able to break free 🤷‍♀️ > … Perhaps, perhaps not; I’ll refrain here from using my normal regimen of quoting a NSFE post when I link one, because it includes search terms for finding Mr. C’s FB group: [https://sellercentral.amazon.com/seller-forums/discussions/t/ca2ef7db-ff52-4ab0-9ef7-053e1d6ca94b?postId=bec1488b-cedc-4bba-bf44-758bf2e943e7](https://sellercentral.amazon.com/seller-forums/discussions/t/ca2ef7db-ff52-4ab0-9ef7-053e1d6ca94b?postId=bec1488b-cedc-4bba-bf44-758bf2e943e7) With all due respect where it’s due: 🎵 🎶 … Oh, thunder only happens When it’s rainin’ Players only love you When _they’re_ playin’ Say “Scammers, they will come and they will go” When the rain washes you clean, you’ll know You’ll know… … 🎶 🎵 * * * It is perhaps notable that the OP of said post made an unsubstantiated assertion, [some months back (link, NSFE)](https://sellercentral.amazon.com/seller-forums/discussions/t/111b5c08-85aa-4f03-b0f6-147f9daee7b2?postId=3a7d8d5d-31ef-4ffe-8388-077f4a98b7a0), about no one in the group having been suspended, prompting our friend @dwat0870 to provide links to multiple NSFE discussions indicating the contrary. ---
**Author:** ![dwat0870](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dwat0870/32/5233_2.png) [@dwat0870](https://sellersasksellers.com/u/dwat0870)\ **Post date:** [June 30, 2025, 9:30pm UTC](https://sellersasksellers.com/t/a-new-silent-jim-approach/6049/11 "2025-06-30T21:30:18Z")
Yeah, I just fired a volley on this one. We’ll see how long it takes for the denial to arrive.