[mod edit by request: account at risk of suspension, funds being withheld] Managed to get the order number that flagged my account. Surprise, the label was purchased through Amazon’s Buy Shipping. Submitted photos of item being packaged. Screenshot showing carrier first scan originated in my zip co…

[image] MacGyver: Surprise, the label was purchased through Amazon’s Buy Shipping. This alone does not prove it wasn’t drop shipped. [image] MacGyver: Screenshot showing carrier first scan originated in my zip code. Amazon does not understand screen shots, AT ALL. [image] MacGyver…

Damn… This sucks. When you get an Amazon account to this level, you should be paying for an extra insurance policy at Amazon (Strategic Account Services), AKA SAS, ironically the same acronym used for this forum. You get an escalation team and an actual person you can talk to and email whenever y…

If you do your own fulfillment in-house, then what is different about THIS order? Was there some enclosure that might have been mistaken for “evidence” that the package was not shipped directly from you to the customer? I’ve had FedEx and UPS occasionally damage cartons, repack in a new box, and…

Definitely open a case in the forums and keep sending that appeal back. You can endlessly do it, just FYI - this came from a phone call from the escalation team after I faced a wrongful flag that went nowhere a few years ago. The plus side is at risk of suspension isn’t suspended, just another way …

Can you post the notice or email you received? We would be better able to provide actionable advice if we saw exactly what Amazon said.

[image] ASV_Vites: you should be paying for an extra insurance policy at Amazon You know, I know that you have had SAS with good results for long time, but I inherently disagree with the concept of SAS as insurance. It’s short from Amazon’s fearmongering its sellers. I understand that even a…

[image] Tallytony: OP will be in a similar situation without having to fork money that he shouldn’t have to be bullied into spending. You’re 100% right. But that is life on Amazon whether you like it or not. Need to connect reality. Doesn’t mean it’s right. Just got a threat on our accoun…

To be honest, this sounds like a job for convicted felon Ed Rosenburg and his ASGTG team of bribed insiders to look into, so you can write your appeal to get past the bot. After all, he still stands by his claim that everyone does it.

[image] Tallytony: You know, I know that you have had SAS with good results for long time, but I inherently disagree with the concept of SAS as insurance [image] ASV_Vites: They make problems like this go away pretty fast. Except for when they don’t. I remember some of the SAS “manager…

[image] ASV_Vites: Just got a threat on our account this week bc someone left a review that our product put them in the hospital with a reaction that could not happen with the ingredients within :enraged_face: I once had a person telling me that a flammable product had caused a multimillion …

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Accused of drop shipping but DO NOT drop ship.

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