# Amazon Classifying Every Order as a "Business Customer"? **URL:** \ **Category:** FBM\ **Tags:** b2b, glitch, seller-central\ **Created:** [June 3, 2024, 12:41pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150 "2024-06-03T12:41:56Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![packetfire](https://sellersasksellers.com/user_avatar/sellersasksellers.com/packetfire/32/4111_2.png) [@packetfire](https://sellersasksellers.com/u/packetfire)\ **Post date:** [June 3, 2024, 12:41pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/1 "2024-06-03T12:41:56Z")
I’m not sure if this matters to anyone, but it caught my eye as strange, and I recall that one can offer a different price to “business customers”, so it is worth noting. ![Screenshot 2024-06-03 084009](https://sellersasksellers.com/uploads/default/original/2X/b/b81e898fdb037999df8e2153509273f52d0a2708.png) ---
**Author:** ![Tvoi](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tvoi/32/13531_2.png) [@Tvoi](https://sellersasksellers.com/u/Tvoi)\ **Post date:** [June 3, 2024, 12:56pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/2 "2024-06-03T12:56:35Z")
We have non business customers that they clump into the Unshipped category. But there is a place to add “business price” if you choose to offer a discounted rate for business buyers. ---
**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\ **Post date:** [June 3, 2024, 2:49pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/3 "2024-06-03T14:49:55Z")
@packetfire are those actual B2B orders, or is it a glitch in Amazon’s system? 🤔 ---
**Author:** ![Rino](https://sellersasksellers.com/user_avatar/sellersasksellers.com/rino/32/294_2.png) [@Rino](https://sellersasksellers.com/u/Rino)\ **Post date:** [June 3, 2024, 3:55pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/4 "2024-06-03T15:55:28Z")
All of my FBM orders have been showing like the above screen shot for months. I will occasionally have a business customer order, but not often. 🤷‍♀️ ---
**Author:** ![Nigel](https://sellersasksellers.com/user_avatar/sellersasksellers.com/nigel/32/3619_2.png) [@Nigel](https://sellersasksellers.com/u/Nigel)\ **Post date:** [June 3, 2024, 4:09pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/5 "2024-06-03T16:09:16Z")
> [@papy](#): > > are those actual B2B orders, or is it a glitch in Amazon’s system? Mine have been like that for months. None of them are really busines orders. ---
**Author:** ![booknut7](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/b/839c29/32.png) [@booknut7](https://sellersasksellers.com/u/booknut7)\ **Post date:** [June 3, 2024, 8:14pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/6 "2024-06-03T20:14:07Z")
> [@Nigel](#): > > Mine have been like that for months. None of them are really busines orders. Same here. ---
**Author:** ![rms](https://sellersasksellers.com/user_avatar/sellersasksellers.com/rms/32/2841_2.png) [@rms](https://sellersasksellers.com/u/rms)\ **Post date:** [June 4, 2024, 12:17am UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/7 "2024-06-04T00:17:02Z")
Same here too. ---
**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\ **Post date:** [June 4, 2024, 1:07am UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/8 "2024-06-04T01:07:17Z")
It is a glitch … Amazon is probably working on the widgets or the manage order page. We didn’t see it until we clicked on Ship Today filter and then it showed up with both Ship Today and Business Orders as being the same as all of our orders. Neither was true as neither needed to be shipped today nor were they business orders. Upon a browser refresh, both of those numbers disappeared. When we clicked either Ship Today or Business Orders, then both would show the same number which was the number of orders we need to process. Refresh again and both numbers disappeared again. We could duplicate this as many times as we wanted. Bottom line … either glitch or Amazon is playing around with programming (which is creating the “glitch”). Nothing to worry about. ---
**Author:** ![booknut7](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/b/839c29/32.png) [@booknut7](https://sellersasksellers.com/u/booknut7)\ **Post date:** [June 4, 2024, 1:43am UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/9 "2024-06-04T01:43:18Z")
> [@Lost\_My\_Marbles](#): > > Nothing to worry about. Until it is 😄 Amazon, thy **name** is Worry. ---
**Author:** ![Jenga244](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/j/5daacb/32.png) [@Jenga244](https://sellersasksellers.com/u/Jenga244)\ **Post date:** [June 4, 2024, 2:46am UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/10 "2024-06-04T02:46:56Z")
Yep, same here… ---
**Author:** ![packetfire](https://sellersasksellers.com/user_avatar/sellersasksellers.com/packetfire/32/4111_2.png) [@packetfire](https://sellersasksellers.com/u/packetfire)\ **Post date:** [June 4, 2024, 8:55pm UTC](https://sellersasksellers.com/t/amazon-classifying-every-order-as-a-business-customer/4150/11 "2024-06-04T20:55:56Z")
Given the quality of Amazon’s bots, Sarah Connor can sleep well for the foreseeable future.