We received the account health banner to confirm our information for one of our accounts back on 4/22. Great, no problem. But for some unbeknownst reason to me, Amazon decided it was necessary to verify our business address (the same one we’ve been using for years and have verified previously). Ok, …

Well, that’s BS. We verified our address when we dealt with this the first time a year ago, but we were not asked to this time. Sending the post card after suspending your account is a very Amazon thing to do, and pretty infuriating. I’m sorry.

Interesting. Do you use the same address for both accounts? I have 2 accounts and both verifications happened yesterday without issue. With that said, everything to do with both accounts is totally separate, (including address), other than the main contact / account manager which is me. Hope you…

@Tormentor @HobbesIsMyTiger @ASV_Vites Do you use the Buyer-side of your Seller account to order to your business address?

I wonder what triggered them to re-postcard-verify your address. I don’t believe anyone else here has experienced that.

I’ve never, ever gone into the buyer side of either account for anything. Do any and all Amazon buying from personal Prime account, including for biz purposes which gets charged to company CC and expensed.

[image] ASV_Vites: I’ve never, ever gone into the buyer side of either account for anything. :grimacing: Well that blows that theory, then… @Tormentor my thought was that if the account uses the business address for business with Amazon, then that might preempt Amazon needing to verify it ag…

[image] ASV_Vites: Interesting. Do you use the same address for both accounts? Kind of, same street address, different suite numbers. [image] papy: Do you use the Buyer-side of your Seller account to order to your business address? One of my accounts was a buying account for years bef…

[image] Tormentor: For the one supposedly arriving on the 7th its status is only “dispatched”, hasn’t even made it to “in transit” In my own experience, the “postcard” arrives more quickly (in a big ol’ envelope lol) than projected :crossed_fingers: :thinking: But yeah, I’m just also trying…

[image] Tormentor: Kind of, same street address, different suite numbers. If I had to guess, I would think this might be why this is happening. Potentially triggering some stupid bot. And that’s fine but Amazon should not have shut you down due to their inability to time a piece of paper to…

[image] ASV_Vites: Amazon should not have shut you down due to their inability to time a piece of paper to your addresses. ^^^ hey @Tried_Tested if it makes you feel better???

Amazon Inform Act Stupidity

Selling on Amazon

papy May 3, 2024, 5:50pm 14

And it’s not your fault, it’s not @Tormentor 's fault.

Neither of you have done anything wrong.