Amazon LTL Freight Pickup

[VTR]

@JustForFunStuff

No. Nada. Never once.

Seconded.

@JustForFunStuff

Correct. We gave the driver our pallet jack and told him to have at it.

This is what happens when you deal with the lowest bidder contract. That said, I did just have an Amazon LTL freight pickup that averaged about $0.05 per lb from the LA area to San Bernardino.

[VTR]

@Tried_Tested

I ask the driver why he doesn’t have a pallet jack and he goes that’s not his job, he doesn’t load - and I tell him we’re the one’s loading but arranging the shipment is not within our purview - he says he’s 53 and he won’t do it and I already don’t want to argue with a peon so I make light of it and make sure our shipment gets onto the truck so he’s happy.

Sorry I missed this reply in the whole thread. Mouse must have hyper scrolled.

This right here is the whole issue. They are not provided a pallet jack - True… BUT the driver is required to safely manage their load, so he is just a lazy POS if you offered to let them use one to manage the load.

If it happens again take a picture, document the trailer and the truck information and tell them to pound sand, and you will report them to the “Relay Operations Center” for failing to make room on the trailer. Amazon will simply yoink them from being able to bid.

This lazy POS will kill someone when their aft loaded, unsecured load trailer, jackknifes into oncoming lanes of traffic. GRRR makes me so mad.

[RandomUsername]

I’m seeing this thread a bit late, but some thoughts/points:

1. Amazon LTL isn’t new, not sure why they’re representing it as such. We’ve sent pallets to FCs through them for at least… 4 years now? (I think?)

2. Amazon drivers (for us at least) tend to be guys who literally just got their CDLs a week ago. They usually have no idea how anything trucking or logistics-related works. Rarely do they understand they actually have to sign a BOL.

3. Regarding liftgates, I’ve never seen them pick up with anything less than a 53’ trailer - and never saw a liftgate on any of these. I’ve also never seen them have a pallet jack since they’re usually just dropping these trailers outside a FC.

4. At this point, they’re usually pretty good about picking up on the scheduled day. If they miss, they usually come in the following day without us having to open a case.

Basically, they really suck at their jobs, but they’ve gotten much better about not missing pickups, so there’s that at least. If you have any specific questions let me know and I’ll see if I can help out.

[JustForFunStuff]

@RandomUsername

Basically, they really suck at their jobs

they are licensed to drive that truck but I will guess they get little to no training on what happens after the truck stops to pick up the skid.

The last 2 pick ups were R&L carriers. We use them as our “go to” and know they’re reliable and responsible. Always happy when it’s signed off to them.

[VTR]

Just had our first cross country Amazon freight LTL shipment generated. Not sure how that will work. California to Pennsylvania single pallet 400lbs @ $113. I can’t complain about that rate for sure.

[Tried_Tested]

Are you using flex spaces? How are you managing multiple warehouses with staff? I have contract guys to unload (just moving) and only 1 guy is OSHA certified but you seem to have shyte down

[VTR]

No, sadly our warehouses are split up by product not by distribution region. We have X product at X location and Y product at Y location. So what we have in California is not in Georgia, which is why we get screwed with the cross country shipments.