Amazon Shipping Ground

Selling on Amazon FBM
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Now that the service has been around for awhile, has anyone used this service? How are packages dropped off? I sell out of my house. Do they pick up from the house?

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There are posts about this on the NSFE. I would not do it because sellers have reported sometimes they donā€™t pick up in time or at all causing them issues with shipping metrics. They do pick up or they are supposed to anyway.

-Ana

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This :arrow_heading_up: :arrow_heading_up: :arrow_heading_up:

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And (just from reading the forum) Amazonā€™s response to trouble with their shipping is every bit as reasonable and responsive as Amazon seller support/performance.

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Yepper, most recently in the ill-considered response from the mostly-reliable member of the FMT-CMT (ā€œForum Moderation Teamā€-ā€œCommunity Management Teamā€), CR - linking a prior NSFE discussion which has nothing to do with the OPā€™s question - in this NSFE discussion (link ā€˜brokenā€™ for display in the Discourse Platform) from 3Aprā€™24:

https: //sellercentral.amazon.com/seller-forums/discussions/t/cc5adfa9-6e41-4f4b-a2ec-f11c10f9c449

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Is there any interest in me TOFTT on this one? I just got the option on one orderā€¦
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Place your betsā€¦
200w (1)

I am wondering if it will be easier if they pick up from a commercial warehouse location. I am curious if some on the NSFE may be home sellers or smaller locations harder to find or pickup from causing their issues.

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Oh and for all you FBA haters out thereā€¦
This is the same ASIN on FBA with a $5 average inbound LTL shipping cost.
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DAMNIT!!!
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I found out how to get them to pick up shipping. Still afraid to try this but will do it if somehow the cost is way cheaper than other options.

ship.amazon.com

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Yes. Be afraid. Very afraid.

All too many Amazon actions have no undo.

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Ok, so after some digging and finding out that you have to set up your location at https://ship.amazon.com/ , everything has worked as expected.
Our pickup fee was ~6$ but we had 4 shipments that were WAY cheaper than FedEx ground by $10+ each.

NOWā€¦ big caveat here. This was a commercial operation they were picking up at a 200K Sf warehouse, with a big sign over a loading dock that says SHIPPING. This may not work for a home address where we all know they will try and read the street address and drive away if a moth is on their windshield and say they couldnā€™t find it.
So far, 30-40% reduction in shipping costs for UPS/FedEx, and tracking is visible.
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I will try and take screenshots for comparisons if I remember.

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Make sure when you use this service that you donā€™t let your dumbest employee deal with the Amazon driver, as it will create a vortex of stupidity that will ruin your day and make other employees question the minimum standards of their employer.
When the Amazon driver looks at a FedEx label and goes ā€œya thats itā€ and takes someone elseā€™s shipment, leaving the TBA shipment on the dock, make sure your employee whose intellectual capacity is limited to using a mop, is NOT the one backing up the Amazon equivalent driving a blue van.
Ughā€¦ $1200 order. Facepalm.

They said ā€œOpen a warehouse in Texas and everything will be better.ā€ Nope, more ā€œduhā€ making this the 4th moron in two months at $23/hr. who canā€™t follow a simple checklist. We fired one guy last month for leaving the back door to the warehouse unlocked for a 3 day weekend. Another one got rear ended using the work truck to go to walmart at 8pm on a Sunday instead of using their own car for this personal BS. The first one had a death wish by not following simple safety rules.
I donā€™t operate that warehouse, so this employees fate is in someone elses hands, but I will be using these examples as to why we used to only hire veterans.
*Yes I know there are dumb veterans too, but at least we know they can follow a checklist, say yes sir/maā€™am and show up on time and have some basic standards of competency.

Useless Amazon says call customer serviceā€¦ Makes me want to do violence to the company.
Rant over.

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33

Love that bit !

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Yet another cautionary tale from the NSFE, posted earlier today by a seasoned forum vet, but with a new twist:

https://sellercentral.amazon.com/seller-forums/discussions/t/b3469e2b-310c-4319-b2ac-b2c12c90668a

Tread lightly.

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