[AMZ] Seller News October 23

Our Seller Newsletter provides the most important policy, tool, and program updates from the past month. Stay informed about selling on Amazon.
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Returns window to be extended for 2023 holidays

Similar to previous years, our standard returns window will be temporarily extended in anticipation of customers shopping early for the holidays. Our 2023 Extended Holiday Returns policy requires that items purchased between November 1, 2023, and December 31, 2023, are returnable through January 31, 2024, except for Apple brand products, which can be returned through January 15, 2024. Read more.

New seller enrollment has reopened for Seller Fulfilled Prime

We’re excited that new seller enrollment has now reopened. To enroll in Seller Fulfilled Prime, you must first pre-qualify for the Seller Fulfilled Prime trial. Then, you must pass the trial by participating for 30 days while meeting all of the trial requirements. The Seller Fulfilled Prime program fee has been removed from the set of program changes that went into effect on October 1. Read more.

Fix customer experience issues with new Voice of the Customer dashboard

The new Voice of the Customer dashboard provides metrics to help brands understand customers’ attitudes about your brand and products, and recommends actions to help you improve customer experience. Read more.

USPS Ground Advantage now available on Amazon Buy Shipping

The United States Postal Service (USPS) Ground Advantage domestic shipping service is now available for your Amazon shipments. When you purchase Amazon Buy Shipping labels, you can now choose USPS Ground Advantage. Your existing shipping templates have automatically been updated to the equivalent USPS Ground Advantage ship method. Read more.

Boost sales through reviews with lower-priced fee tiers for Amazon Vine

We’ve introduced a new pricing structure for Amazon Vine. Participating in the program can help you boost sales by up to 30%, improve discoverability and conversion, and uncover valuable product insights. Our new pricing structure will include two new, lower-priced tiers to make Vine more accessible to brands with varied budgets and products. Read more.

Find small businesses using new Small Business Search filter

We’re excited to announce the official launch of the Small Business Search filter. This feature makes it easier for customers to discover products from small-business brands and artisans on Amazon. Read more.

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Now what they need to fix is seller support being useless.

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That will be the day!

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