# \[AP\] US Postal Service head DeJoy to step down after 5 years marked by pandemic, losses and cost cuts

**URL:** <https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611>\
**Category:** News for Ecomm Sellers\
**Tags:** delivery, usps, shipping\
**Created:** [February 19, 2025, 6:51am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611 "2025-02-19T06:51:21Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![primetime](https://sellersasksellers.com/user_avatar/sellersasksellers.com/primetime/32/1419_2.png) [@primetime](https://sellersasksellers.com/u/primetime)\
**Post date:** [February 19, 2025, 6:51am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/1 "2025-02-19T06:51:21Z")

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> **[US Postal Service head DeJoy to step down after 5 years marked by pandemic,...](https://apnews.com/article/united-states-postal-service-usps-postmaster-dejoy-steps-down-9692807bf87a0283385d30c1b46e22c4)**
>
> In a Monday letter, Postmaster General DeJoy asked the Postal Service Board of Governors to begin looking for his successor.

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**Author:** ![joebcrafts](https://sellersasksellers.com/user_avatar/sellersasksellers.com/joebcrafts/32/488_2.png) [@joebcrafts](https://sellersasksellers.com/u/joebcrafts)\
**Post date:** [February 19, 2025, 2:29pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/2 "2025-02-19T14:29:08Z")

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The transition to the “new way” hasn’t gone well here in Indy.

> **['Patience is up at this point': Hoosiers angered by USPS Delays](https://www.wrtv.com/news/local-news/patience-is-up-at-this-point-hoosiers-angered-by-usps-delays)**
>
> Central Indiana residents are growing increasingly frustrated with delays in mail delivery, as many find their mailboxes missing their packages.

> **['It looks very disorganized': USPS customers frustrated after video of...](https://www.wrtv.com/news/local-news/it-looks-very-disorganized-usps-customers-frustrated-after-video-of-indianapolis-facility-surfaces)**
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> As WRTV reports on USPS delays, a newly surfaced video inside the Indianapolis distribution center has fueled customer frustration, with many claiming their packages are stuck somewhere inside.

> **[USPS delays impact central Indiana small business owners](https://www.wrtv.com/news/local-news/usps-delays-impact-central-indiana-small-business-owners)**
>
> If you’ve noticed that your packages and mail shipped through USPS have arrived late or not at all, you’re not alone. Small business owners say delays have had a negative impact on their business.

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**Author:** ![Pepper\_Thine\_Angus](https://sellersasksellers.com/user_avatar/sellersasksellers.com/pepper_thine_angus/32/56_2.png) [@Pepper\_Thine\_Angus](https://sellersasksellers.com/u/Pepper_Thine_Angus)\
**Post date:** [February 19, 2025, 2:33pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/3 "2025-02-19T14:33:58Z")

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> [@joebcrafts](#):
>
> hasn’t gone well here in Indy.

Hasn’t gone well in many places.

I can say that GA was long overdue, and from what I hear, the new “fishbowl” postal vans are getting very very high marks from letter carriers (though I forget if they were developed under the previous PMG or not).

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**Author:** ![Thelunatick](https://sellersasksellers.com/user_avatar/sellersasksellers.com/thelunatick/32/6233_2.png) [@Thelunatick](https://sellersasksellers.com/u/Thelunatick)\
**Post date:** [February 19, 2025, 3:20pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/4 "2025-02-19T15:20:03Z")

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That is actually pretty interesting,  
I had a fortunately understanding customer, whose package that was going to CO ended up in the Indianapolis center and got routed to AK.  
Needless to say it caused a 2 week delay.

As I said fortunately he understood I had nothing to do with it.

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**Author:** ![dwat0870](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dwat0870/32/5233_2.png) [@dwat0870](https://sellersasksellers.com/u/dwat0870)\
**Post date:** [February 19, 2025, 3:56pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/5 "2025-02-19T15:56:44Z")

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> [@Thelunatick](#):
>
> fortunately he understood I had nothing to do with it.

Unlike the jerk that got a package late, told me in an Amazon message that he understood it was NOT my fault, and proceeded to leave a “1” because it was late.

Amazon won’t remove the feedback because it ‘doesn’t qualify’.

Both Amazon and Amazon buyers are ‘special’. 😡

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**Author:** ![CastleofAhhh](https://sellersasksellers.com/user_avatar/sellersasksellers.com/castleofahhh/32/1622_2.png) [@CastleofAhhh](https://sellersasksellers.com/u/CastleofAhhh)\
**Post date:** [February 19, 2025, 7:04pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/6 "2025-02-19T19:04:06Z")

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As I recall, the President does not select the Postmaster General, the Postal Service board does. Alas, the President appoints all the members of the Postal Service board.

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**Author:** ![TEXASEXILEBOOKS](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/t/839c29/32.png) [@TEXASEXILEBOOKS](https://sellersasksellers.com/u/TEXASEXILEBOOKS)\
**Post date:** [February 21, 2025, 3:13am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/8 "2025-02-21T03:13:02Z")

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I’m gonna be in the minority here.

Until recently when remote(ie: rural) mail delivery slowed down by several days, I thought Dejoy did a good job. Automated Bell Garden-and our MM no longer goes there first (most times thru Phoenix or El Paso if ways east). That was a wonderful decision for us!! Except for holiday delivery in 2024, we had a 98-100% delivery rate for several years. .

2025 hasn’t been so good. Something is suddenly wrong with G/A and PM-often those deliveries taking a week/10 days. Our OTD has dipped to below 90%-and nothing we do(Removed Sat.as a business day though we continue to ship; using GA more instead of MM, increasing shipping setting from 2-4 day deliveries to 5-8.) seems to make an impression. Now we’ve done that, we’ll probably have fewer sales,but is that Dejoy’s fault???.

But hey, our handling time gap is **ONLY .8** , so TPTB are pleased. 😬 😜 😡

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**Author:** ![lake](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lake/32/66_2.png) [@lake](https://sellersasksellers.com/u/lake)\
**Post date:** [February 21, 2025, 5:05am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/9 "2025-02-21T05:05:56Z")

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I have made my support for DeJoy clear.

The prez will be appointing two new members to the board and they are going to be advocates of privatization, in whole or in part.

Rumor was they were planning, at the prez’s direction to fire DeJoy.

It is unlikely they will attempt to sell USPS, they are considering contracting out running the sorting centers, and may do the independant contractor route for last mile, like FEDEX and Amazon.

FEDEX Ground delivery today at the condo. I was mailing some letters, and heard some thumping outside. Opened the front door and saw a large HEAVY package sitting outside the door., Saw the FEDEX truck was still there.

The driver was rolling an identical carton, end over end. I offered to leave the door open for him to bring the cartons inside. He said “this is as far as I go, these cartons weigh 150 lbs”.

I don’t think FEDEX takes 150 lb packages but these boxes were heavy. FEDEX ground has never rung a bell or delivered anything inside our condo.

On the subject of INDY, two of my packages made it through last week in under 2 days.

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**Author:** ![Chimanimani](https://sellersasksellers.com/user_avatar/sellersasksellers.com/chimanimani/32/1899_2.png) [@Chimanimani](https://sellersasksellers.com/u/Chimanimani)\
**Post date:** [February 21, 2025, 6:14am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/10 "2025-02-21T06:14:21Z")

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I send maybe 10,000 USPS first class, GA and PM orders per year.

First, the USPS has issues. Lots of them. My local PO sucks big time,  
my postman is a racist (fyi he is Korean immigrant to boot), and the prices are always going up.

Further, for the whole of 2023 and half of 2024 I received over a 100 A to Z claims that I lost due to them being non-trackable regular first class letters.

I was incensed.

Then I had a brilliant idea to email each customer upon the shipping of an order - which is not kosher in Amazons eyes.

It has been 9 months, and now close to 7,500 orders sent, and my A to Zs are down to 5 - yes 5. From 100 to 5. Unbelievable. Actually I get thanked constantly for the message I send.

So, even though I dislike the PO, they for me are doing a fairly good job.

Privatizing IMHO will be bad news, because I believe the FREE market will raise prices dramatically more, POs will close in less populated towns and service will be restricted to rural America, or surcharged in some crazy way.

There are so many moving parts, it will be a mess.

edit - my post office is Bell Gardens !! lol

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**Author:** ![JustForFunStuff](https://sellersasksellers.com/user_avatar/sellersasksellers.com/justforfunstuff/32/267_2.png) [@JustForFunStuff](https://sellersasksellers.com/u/JustForFunStuff)\
**Post date:** [February 21, 2025, 12:50am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/11 "2025-02-21T00:50:13Z")

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WaPo just had an article saying Postal Service Board being replaced and US Mail will be controlled by the new administration…  
Putting this out there blending in this “close to the edge” thread.  
@Pepper please remove if you think this is inappropriate.

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**Author:** ![Pepper\_Thine\_Angus](https://sellersasksellers.com/user_avatar/sellersasksellers.com/pepper_thine_angus/32/56_2.png) [@Pepper\_Thine\_Angus](https://sellersasksellers.com/u/Pepper_Thine_Angus)\
**Post date:** [February 21, 2025, 12:52am UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/12 "2025-02-21T00:52:41Z")

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All I’m going to say is situations are very fluid and I don’t bank on anything until it happens

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**Author:** ![rms](https://sellersasksellers.com/user_avatar/sellersasksellers.com/rms/32/2841_2.png) [@rms](https://sellersasksellers.com/u/rms)\
**Post date:** [February 21, 2025, 7:08pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/13 "2025-02-21T19:08:11Z")

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> [@JustForFunStuff](#):
>
> Postal Service Board being replaced and US Mail will be controlled by the new administration…

This is relevant to us sellers, but off-topic for this particular thread.

> [@JustForFunStuff](#):
>
> …please remove if you think this is inappropriate.

Or move it to its own thread.

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**Author:** ![system](https://sellersasksellers.com/uploads/default/original/2X/a/a4c9a465996187fefc1926a322b0daaa0b4ea9d8.png) [@system](https://sellersasksellers.com/u/system)\
**Post date:** [May 22, 2025, 7:08pm UTC](https://sellersasksellers.com/t/ap-us-postal-service-head-dejoy-to-step-down-after-5-years-marked-by-pandemic-losses-and-cost-cuts/5611/14 "2025-05-22T19:08:53Z")

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