See, we really shouldn’t make blanket statements or assumptions like that.
Amazon presents unique but not uniform challenges to Sellers across all categories.
Again, when the same Seller and products see clinically significant lower return rates on all other ecommerce sales channels, it’s not a product problem–it’s a channel problem.
Some Sellers/businesses can tolerate higher rates of returns than others, and some can not.
Jumping to conclusions based on a single statement seen only from your own perspective is too narrow and not helpful.