# \[CNBC\] How Retailers Like T.J. Maxx And Home Depot Quietly Target 'Problem' Returners

**URL:** <https://sellersasksellers.com/t/cnbc-how-retailers-like-t-j-maxx-and-home-depot-quietly-target-problem-returners/4036>\
**Category:** News for Ecomm Sellers\
**Tags:** friendly-fraud, small-business, returns\
**Created:** [May 11, 2024, 1:29am UTC](https://sellersasksellers.com/t/cnbc-how-retailers-like-t-j-maxx-and-home-depot-quietly-target-problem-returners/4036 "2024-05-11T01:29:45Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\
**Post date:** [May 12, 2024, 9:01pm UTC](https://sellersasksellers.com/t/cnbc-how-retailers-like-t-j-maxx-and-home-depot-quietly-target-problem-returners/4036/8 "2024-05-12T21:01:13Z")

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> [@Image](#):
>
> Never a refund ever on Etsy, Walmart, Ebay, and our 4 brand websites ever. “Ever” is a long time.

To me, these data versus Amazon returns are very telling. It seems Etsy, Walmart, eBay, and yourself do less than Amazon to incentivize fraudulent returns, and it makes one question the legitimacy of any of your Amazon returns (even with a lower than average return rate).

Your customers are _not_ dissatisfied with their purchases. 🤔

> [@\[AMZ\] 2024 FBA returns processing fee changes coming June 1](https://sellersasksellers.com/t/amz-2024-fba-returns-processing-fee-changes-coming-june-1/3856/35):
>
> I always appreciate ecommerce Sellers who sell through _multiple_ online channels who say, “our return rate on X and Y is (range) but on Z is (range).” Those are meaningful data points.

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