# Dashboard warning - nothing else - help? (claims account deactivation) **URL:** \ **Category:** Selling on Amazon\ **Tags:** inform-act, verification, account-health\ **Created:** [April 9, 2024, 6:25pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833 "2024-04-09T18:25:30Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\ **Post date:** [April 10, 2024, 3:18am UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/21 "2024-04-10T03:18:51Z")
> [@aerides](#): > > _Starting in April 2024, we will begin sending sellers a formal notification to review and certify that their business information is correct._ …which @oneida_books received a couple of weeks ago 🤦‍♀️ [https://test.sellersasksellers.com/t/amazon-email-even-more-verification/3710?u=papy](https://test.sellersasksellers.com/t/amazon-email-even-more-verification/3710?u=papy) ---
**Author:** ![wadeorcas](https://sellersasksellers.com/user_avatar/sellersasksellers.com/wadeorcas/32/6762_2.png) [@wadeorcas](https://sellersasksellers.com/u/wadeorcas)\ **Post date:** [April 10, 2024, 1:10pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/22 "2024-04-10T13:10:28Z")
> [@selg](#): > > I got a second email asking me to certify after I had completed it less than an hour ago. Is Amz a fricked up company or what? Same ---
**Author:** ![Thelunatick](https://sellersasksellers.com/user_avatar/sellersasksellers.com/thelunatick/32/6233_2.png) [@Thelunatick](https://sellersasksellers.com/u/Thelunatick)\ **Post date:** [April 10, 2024, 3:30pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/23 "2024-04-10T15:30:47Z")
Just to show you how stupid Ami bots are ![amazon dumb](https://sellersasksellers.com/uploads/default/original/2X/6/67d3643db0956f62d5ce5ce40d699f5f2884cfee.jpeg) First notice 1108 pm yesterday Form submitted 901 Completion e-mail **0906** **FORMAL NOTICE** TO complete or else **0907.** It’s just a bot, expect it for the next 10 days probably about 3x a day. ---
**Author:** ![booknut7](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/b/839c29/32.png) [@booknut7](https://sellersasksellers.com/u/booknut7)\ **Post date:** [April 11, 2024, 4:30pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/24 "2024-04-11T16:30:00Z")
Got my notice today and as usual very paranoid about making any changes. As far as I know (!?) I do not have a Tax Id No. filed with Amazon. On my page they still have “53” as part of my name (which I thought I had fixed last time) and a Tax Id No. Should I just click on yes this is all correct, since this has apparently been working since verifying last year? It ain’t broke, so I shouldn’t fix it, right? Wrong? ---
**Author:** ![ASV\_Vites](https://sellersasksellers.com/user_avatar/sellersasksellers.com/asv_vites/32/48_2.png) [@ASV\_Vites](https://sellersasksellers.com/u/ASV_Vites)\ **Post date:** [April 12, 2024, 6:40am UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/25 "2024-04-12T06:40:46Z")
This banter on the NSFE made me laugh. So true… ![image](https://sellersasksellers.com/uploads/default/original/2X/7/7d4886aef88818973d8aa4ab9981d4962c3dcdf4.png) ---
**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\ **Post date:** [April 12, 2024, 11:34am UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/26 "2024-04-12T11:34:20Z")
I see @Tvoi getting in on that action, but it’s Dodger’s reply that has me LOL4R 😆 ---
**Author:** ![Diane](https://sellersasksellers.com/user_avatar/sellersasksellers.com/diane/32/199_2.png) [@Diane](https://sellersasksellers.com/u/Diane)\ **Post date:** [April 16, 2024, 5:32pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/27 "2024-04-16T17:32:13Z")
As a suggestion, even if you no longer post on the NSFE, it’s a good idea to check in there every now and then for just such issues. There have been quite a few threads about this event there. So, either their search function still performs poorly or posters aren’t checking to see what’s already there on a given topic. Either way, it’s reassuring to know one is not alone when a problem arises. I’m following the discussions there (especially comments from mods/Amazon) on the new two-step-verification “requirement” - something I _still_ haven’t encountered! ---
**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\ **Post date:** [April 16, 2024, 6:14pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/28 "2024-04-16T18:14:48Z")
> [@Diane](#): > > even if you no longer post on the NSFE, it’s a good idea to check in there every now and then for just such issues. Great tip, @Diane, thank you! * * * For Sellers who prefer to do so as safely as possible, you can use this link in a private/incognito browser to view the NSFE as an anonymous, non-logged in user: [Welcome to Amazon Seller Forums](https://sellercentral.amazon.com/seller-forums). If you see a particular Amazon issue you would like to discuss without participating in the NSFE, please feel free to post about it here on SellersAskSellers. If you see an NSFE OP that you would like to respond to but won’t post on NSFE, please feel free to copy/paste it in #NSFE Talkback and respond there. ---
**Author:** ![DDS](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dds/32/391_2.png) [@DDS](https://sellersasksellers.com/u/DDS)\ **Post date:** [April 25, 2024, 4:06pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/29 "2024-04-25T16:06:10Z")
Last night I received the e-mail and the yellow banner on Seller Central almost simultaneously. I checked and verified my information an hour ago. Should I expect an e-mail saying the verification is complete (hopefully not a following ‘do it again’ e-mail)? The yellow banner is gone, BUT this is still there: ![Screenshot 2024-04-25 at 12.00.56 PM](https://sellersasksellers.com/uploads/default/original/2X/c/cd5971817d36005645a8fcf9b68d82ba6ef017bb.png) Since nothing is wrong under any of the Performance tabs, I expect this annoying notice to go away soon, maybe after the verification e-mail 😕 ---
**Author:** ![DDS](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dds/32/391_2.png) [@DDS](https://sellersasksellers.com/u/DDS)\ **Post date:** [April 25, 2024, 4:15pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/30 "2024-04-25T16:15:57Z")
At 12:07 I received the “Formal Notice - Immediate Action Required” e-mail… It looks like this comes to warn us that we have 10 days to complete the verification (after opening the link). At 12:08 I received the “Certification Complete” e-mail. The “at risk store” warning is still there, but I hope it will go away soon. ---
**Author:** ![LR72](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lr72/32/230_2.png) [@LR72](https://sellersasksellers.com/u/LR72)\ **Post date:** [April 25, 2024, 4:56pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/31 "2024-04-25T16:56:16Z")
Mine hung out for a bit, even after I went to the health page and the notice was gone - shocker, I know lol. ---
**Author:** ![aerides](https://sellersasksellers.com/user_avatar/sellersasksellers.com/aerides/32/159_2.png) [@aerides](https://sellersasksellers.com/u/aerides)\ **Post date:** [April 25, 2024, 5:10pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/32 "2024-04-25T17:10:01Z")
Yeah, same, I think I got them certification complete email before any of the others - the whole thing is very out of sync. ---
**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\ **Post date:** [April 25, 2024, 5:22pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/33 "2024-04-25T17:22:48Z")
> [@DDS](#): > > At 12:07 I received the “Formal Notice - Immediate Action Required” e-mail… It looks like this comes to warn us that we have 10 days to complete the verification (after opening the link). > At 12:08 I received the “Certification Complete” e-mail. > > The “at risk store” warning is still there, but I hope it will go away soon. > [@LR72](#): > > Mine hung out for a bit, even after I went to the health page and the notice was gone - shocker, I know lol. > [@aerides](#): > > Yeah, same, I think I got them certification complete email before any of the others - **the whole thing is very out of sync**. Agreed, aerides; there have already been more than a mere few reports, over in the NSFE, of 3P Sellers having gone through multiple rounds of re-verification, as their first go-round apparently didn’t ‘stick’ in Amazon’s automated mechanisms. ---
**Author:** ![DDS](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dds/32/391_2.png) [@DDS](https://sellersasksellers.com/u/DDS)\ **Post date:** [April 25, 2024, 5:52pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/34 "2024-04-25T17:52:50Z")
Mine is gone, too. Can’t say how long it exactly took though… Less than 2 hours anyway. No second e-mail so far. ---
**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\ **Post date:** [April 25, 2024, 10:56pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/35 "2024-04-25T22:56:37Z")
Up thread … we posted [https://test.sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/14?u=lost\_my\_marbles](https://test.sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/14?u=lost_my_marbles) > [@aerides](#): > > the whole thing is very out of sync. Agree 💯 Precent ---
**Author:** ![ASV\_Vites](https://sellersasksellers.com/user_avatar/sellersasksellers.com/asv_vites/32/48_2.png) [@ASV\_Vites](https://sellersasksellers.com/u/ASV_Vites)\ **Post date:** [April 26, 2024, 4:48am UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/36 "2024-04-26T04:48:15Z")
Haven’t gotten this on either account. Is Amazon timing this to the day of when we verified last year? I can’t remember exactly when that happened but I remember being later than most here. ---
**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\ **Post date:** [April 26, 2024, 6:41am UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/37 "2024-04-26T06:41:03Z")
> [@ASV\_Vites](#): > > … > Is Amazon timing this to the day of when we verified last year? > … Possibly so, although I cannot yet be sure because none of our SoA Accounts have yet to be challenged for a repeat of the April`23 SIV Snafu. As I mentioned in one of my very first handful of SAS posts over in the [“Welcome, ALL” thread (link)](https://test.sellersasksellers.com/t/welcome-to-sas-introductions-here/542/238), this particular account which I use to post was not presented with the INFORM ACT re-verification challenge until 25May2023. I’ll not be surprised to learn that Amazon places us in the ‘last-updated’ tier, because that paradigm hasn’t been particularly unusual in a multitude of similar scenarios _many_ times before. I cannot _ **prove** _, in any court of law, that Amazon thinks I’m a mushroom, but…there’s a reason why it likes to keep me in the dark and feed me a line of shιt… ---
**Author:** ![aerides](https://sellersasksellers.com/user_avatar/sellersasksellers.com/aerides/32/159_2.png) [@aerides](https://sellersasksellers.com/u/aerides)\ **Post date:** [April 26, 2024, 11:34am UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/38 "2024-04-26T11:34:42Z")
> [@ASV\_Vites](#): > > Is Amazon timing this to the day of when we verified last year? No, and there seems to be no rhyme or reason, or schedule that can be determined. I know I did it with most everyone last year, but it seems very spread out so far over the last few weeks. Yay me I got on the early side so I got panic+1 as a bonus. ---
**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\ **Post date:** [April 26, 2024, 12:13pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/39 "2024-04-26T12:13:08Z")
> [@aerides](#): > > Yay me I got on the early side **so I got panic+1 as a bonus**. And here we thought that we were special with the panic+1 bonus … and now to find out it was given out like a lollipop … we feel so violated and unappreciated … > **–** > > Crawling back in our protective box now … ---
**Author:** ![ASV\_Vites](https://sellersasksellers.com/user_avatar/sellersasksellers.com/asv_vites/32/48_2.png) [@ASV\_Vites](https://sellersasksellers.com/u/ASV_Vites)\ **Post date:** [May 1, 2024, 10:42pm UTC](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833/40 "2024-05-01T22:42:46Z")
They just got one of my 2 accounts. Love seeing the account is at risk on the App. Nothing makes me happier to be an Amazon seller. [Previous page](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833.md?page=1) [Next page](https://sellersasksellers.com/t/dashboard-warning-nothing-else-help-claims-account-deactivation/3833.md?page=3)