eBay - Buyer Returned a Jelly Bean instead of my Product

And it continues. eBay denied my objection to the second return (I had provided pictures of the item returned with the label they had provided the buyer) which prompted me to appeal. eBay then required that I print out, sign and upload a statement saying I hadn’t received the item I shipped. Remember, I am one of their “top rated sellers” with over 2,100 positive feedback selling since 2008–heavy sigh). I was never reimbursed for the shipping labels eBay provided (even though I asked for that throughout the appeal process).

The buyers moved onto other items in my shop when I deleted the previous listing.
Since the above, I have received and cancelled 5 more orders from zero feedback buyers (the most recent being on Dec 28).

I received a few orders in November and December, but not what I would have expected since I sell items used to make homemade holiday gifts.

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Block the buyer NOW!

Block Buyers from Your Listings

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Done! It has been so long since I had problems with eBay buyers, I had forgotten we have this option.

Since these different accounts have zero feedback (one of them now has (1) feedback, so I am guessing they scammed someone else) and are opened right when they buy something, I am not sure how effective it will be (guessing they will just open a new buyer account), but at least I can prevent future purchases from these buyers.

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You can also restrict accounts with issues from purchasing from you:

https://www.ebay.com/bmgt/buyerrequirements

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This subject deserves its own thread.

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Done!

https://sellersasksellers.com/t/how-to-defend-your-ebay-store/5327

This is in our Private “Guides made by us” category that is open to all logged in members here at SAS.

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Links goes to …
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If moved to Private, maybe disclose that so people don’t go down the rabbit hole.
If not, then it didn’t create correctly.

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Yeah let me work on that

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…you gonna eat that?

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