Did the stupid appeal with the documentation. Both of them I got an answer in Japanese and the character count exceeded what free google translate would translate. Does this mean the violation was on Amazon Japan which we do not sell on?

I would go to account health & see what the Seller Assistant has to say. If that goes nowhere and you have Account Health Assurance you can have them call you.

[image] Thelunatick: … Does this mean the violation was on Amazon Japan which we do not sell on? Not necessarily - for many years, this or that of Amazon’s automated mechanisms, and/or that & this of Amazon’s far-flung Global Teams, have sent messages in other than the Marketplace’s Language…

[image] Dogtamer: May I ask if you actually have a Global Account in the Japanese Marketplace? absolutely none, Only have the US account They replied to me again in Japanese so I told them my ablity to read that language has not changed in the past few hours

Message # 1 ご担当者様, Sharonと申します。本日サポートいたします。保護されているブランドの出品情報 ASIN B000RJPO9Qの削除についてご依頼いただき、ありがとうございます。書類をご提出いただきありがとうございます。レビューを完了し、ASIN B000RJPO9Qで出品情報を回復いたしました。まだ出品が停止中の場合は、以下の手順に従って出品情報を更新してください。24時間以内に商品は出品中になります。出品情報を更新するには：セラーセントラルで「在庫」に移動し、「全在庫の管理」をクリックします。右端の「出品情報の編集」をクリックする…

Google Translate: Dear Seller, My name is Sharon, and I will be assisting you today. I sincerely apologize for the inconvenience caused by the previous response being sent in Japanese instead of English, and for the frustration and delay you have experienced. Thank you for your request regardin…

[image] Amazon_Seller: Google Translate: for me google translate kept telling me it exceeded 3900 characters. TY Still doesn’t fix the issue of why did I get it in Japanese.

[image] Thelunatick: … Still doesn’t fix the issue of why did I get it in Japanese. Aye. TWICE. Having seen such BS-M anomalies for so many years, I really do think it’s most-likely going to turn out to be what all of those instances proved to be - yet another Amaglitch.

The funny thing is they apologized for you getting the first message in Japanese…while doing it in Japanese. :rofl:

You can always reach out to me going forward if this happens again. My wife is Japanese.

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Got 2 listing policy violations that didn't have a violation then got an answer in Japanese?!?!?!

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