How do you count the FBA 7 day delivery window?


Since Amazon started keeping scores on shipments to Amazon warehouses that missed delivery windows, I’m still not sure how they count the 7 days. The example showed delivery window of Feb 9 - Feb 15. However when we enter the expected delivery date, it was only one date, not two dates. I don’t remember what date I entered.


I wonder what was entered to make Amazon count the 7 day as Feb 9 - Feb 15? Was it Feb 9 or Feb 15? Or was it something in the middle like Feb 11 or Feb 12? Can someone shed the light on this issue? Thank you.

Just got the answer by creating a new shipment. Here it is :slight_smile:

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