# How does this make sense??? **URL:** \ **Category:** FBM\ **Tags:** undeliverable, usps, buy-shipping\ **Created:** [August 22, 2024, 12:33am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595 "2024-08-22T00:33:36Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Picks\_by\_Nisha](https://sellersasksellers.com/user_avatar/sellersasksellers.com/picks_by_nisha/32/1367_2.png) [@Picks\_by\_Nisha](https://sellersasksellers.com/u/Picks_by_Nisha)\ **Post date:** [August 22, 2024, 12:33am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/1 "2024-08-22T00:33:36Z")
I had a book to ship out today that, when I went to buy shipping, offered no USPS options. Tried buying from other sites, but it showed as an invalid address. Okay, no big deal; there are places that USPS doesn’t deliver, so I’ll use the UPS option that Amazon is giving me. Which turns out to be UPS Surepost, which hands off to USPS for the final delivery! We’ll see what happens; I suspect that it’s one of those small-town things where just the name will get it there. ---
**Author:** ![HobbesIsMyTiger](https://sellersasksellers.com/user_avatar/sellersasksellers.com/hobbesismytiger/32/8000_2.png) [@HobbesIsMyTiger](https://sellersasksellers.com/u/HobbesIsMyTiger)\ **Post date:** [August 22, 2024, 12:46am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/2 "2024-08-22T00:46:23Z")
I don’t believe that Surepost checks with the USPS to verify addresses. When this happens, I try to google.maps the address and decide what to do based on what I can find. ---
**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\ **Post date:** [August 22, 2024, 2:13am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/3 "2024-08-22T02:13:52Z")
Google the address … If it is a small town, there is a good chance that mail is delivered to a mailbox at the post office (our town is like that). Most small towns know which box the address goes into by name. Sometimes, you can go onto [USPS.com](http://USPS.com) and purchase the label. ---
**Author:** ![primetime](https://sellersasksellers.com/user_avatar/sellersasksellers.com/primetime/32/1419_2.png) [@primetime](https://sellersasksellers.com/u/primetime)\ **Post date:** [August 22, 2024, 2:16am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/4 "2024-08-22T02:16:49Z")
> [@Picks\_by\_Nisha](#): > > it’s one of those small-town things I had something similar a few months back. I messaged the buyer and he replied that he lives on an island with no home delivery, he gave me a PO Box number to use but said it wasn’t really needed because the PO knows everybody and they all pick up their mail there. Of course I couldn’t edit the ship to address to get the USPS option from Buy Shipping, so I bought the label from Endicia. UPS was much more expensive, probably because it was an island. ---
**Author:** ![Picks\_by\_Nisha](https://sellersasksellers.com/user_avatar/sellersasksellers.com/picks_by_nisha/32/1367_2.png) [@Picks\_by\_Nisha](https://sellersasksellers.com/u/Picks_by_Nisha)\ **Post date:** [August 22, 2024, 2:17am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/5 "2024-08-22T02:17:11Z")
> [@Lost\_My\_Marbles](#): > > Google the address … Tried that; didn’t work. Depending on what part of the address you used, gave different results. > [@Lost\_My\_Marbles](#): > > Most small towns know which box the address goes into by name. Yeah, that’s what I expect. Tiny town. Bought the shipping through Amazon, so should be covered. ---
**Author:** ![packetfire](https://sellersasksellers.com/user_avatar/sellersasksellers.com/packetfire/32/4111_2.png) [@packetfire](https://sellersasksellers.com/u/packetfire)\ **Post date:** [August 23, 2024, 1:15am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/6 "2024-08-23T01:15:37Z")
Another approach is to message the customer and ask them if they have both a “street address” and a post office box number. Many people think that Amazon is going to deliver everything they order in an Amazon truck, so they give the street address even when that is NOT the mailing address. I have a lot of very rural customers, and this is common. I encourage them to add BOTH to their Amazon profile, so they can get anything from anyone, even sellers who do the own shipping. Amazon does not explain this, as they think that everyone lives in Brooklyn or something. ---
**Author:** ![Picks\_by\_Nisha](https://sellersasksellers.com/user_avatar/sellersasksellers.com/picks_by_nisha/32/1367_2.png) [@Picks\_by\_Nisha](https://sellersasksellers.com/u/Picks_by_Nisha)\ **Post date:** [August 23, 2024, 3:36am UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/7 "2024-08-23T03:36:10Z")
Good idea. Of course, the problem is that thanks to the current situation with Amazon shipping, I didn’t discover the problem until right before it had to be shipped. ---
**Author:** ![Picks\_by\_Nisha](https://sellersasksellers.com/user_avatar/sellersasksellers.com/picks_by_nisha/32/1367_2.png) [@Picks\_by\_Nisha](https://sellersasksellers.com/u/Picks_by_Nisha)\ **Post date:** [August 27, 2024, 6:00pm UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/8 "2024-08-27T18:00:13Z")
Update: tracking shows delivered yesterday (Monday). No idea how that last mile happened. ---
**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\ **Post date:** [August 27, 2024, 6:35pm UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/9 "2024-08-27T18:35:02Z")
> [@Picks\_by\_Nisha](#): > > No idea how that last mile happened. Put the tracking number into [ups.com](http://ups.com) tracking. There should be a link to expand the day by day transit. From there, you will see the day when it transferred to USPS. Sometimes a new USPS tracking number will appear. Use that tracking number (or the original one if no new one was added on UPS site) and go to [USPS.com](http://USPS.com) and put the tracking number in. It normally will show the delivery (and prior transit with USPS). ---
**Author:** ![Picks\_by\_Nisha](https://sellersasksellers.com/user_avatar/sellersasksellers.com/picks_by_nisha/32/1367_2.png) [@Picks\_by\_Nisha](https://sellersasksellers.com/u/Picks_by_Nisha)\ **Post date:** [August 27, 2024, 7:26pm UTC](https://sellersasksellers.com/t/how-does-this-make-sense/4595/10 "2024-08-27T19:26:19Z")
That worked. Got “Package transferred to post office” at 1:58, and “Package delivered by local post office” at 2:04. Points to the guess being right that there’s probably a PO Box, or else just everyone knows everyone.