[MoneyControl] Amazon layoffs continue: E-commerce giant cuts more jobs after 30,000 layoffs amid AI expansion

[papy]

According to a report by Business Insider, Amazon confirmed that a “small number” of employees in the Selling Partner Services team were affected. The division works closely with third-party sellers and supports onboarding, logistics, and account management services on the platform.

http://www.moneycontrol.com/technology/amazon-layoffs-continue-e-commerce-giant-cuts-more-jobs-after-30-000-layoffs-amid-ai-expansion-article-13919056.html

Amazon cuts more jobs months after mass layoffs

[UserID]

@papy

The division works closely with third-party sellers and supports onboarding, logistics, and account management services on the platform.

Oh no!!! No more stellar support for us bottom dwellers.

[lake]

Go team, go.

[papy]

@UserID

No more stellar support

Hey now, we get MORE Seller support chatbots now, so…

Cannot send cases to SS via email? Only chat support available

I have a solution, as Amazon will often send a non-responsive reply, and mark a case “Answered” which forces you to chat or telephone “support”. So, I “respond” which takes me to chat, and I paste in what I would have sent as an email. I then add something like the below, which can also be pre-written: "I’m sorry, but I must go, I expected to send an email, and do not have time for a chat - I realize that Seller Support cannot do more than explain how things SHOULD work, and cannot fix things…

[Thelunatick]

Ai will probably give better form letters than the current support.

[HobbesIsMyTiger]

@Thelunatick

Ai will probably give better form letters than the current support.

They don’t. Can confirm.

[joebcrafts]

Was it the Brazil team?

[Lost_My_Marbles]

@joebcrafts

Was it the Brazil team?

One can only ask @Tried_Tested …