Question for those who ship items to buyers LTL

When dealing with items that have to be shipped via LTL, how do you handle returns? The UPS labels issued by Amazon are worthless and buyers don’t generally contact us before opening returns.

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We do not require an LTL item be returned. First, it costs too much for return shipping. Second, we do not offer a service to pick it up, so the buyer has to schedule all that (and it’s just a nightmare). We, most of the time, can take the hit. We tell them they can donate or dispose of the item.


Not sure how long you have been on Amazon but you are one smart seller.

I do hope that others, build this expense into the sell price of the items they ship LTL on Amazon.


All day this