# Seller Feedback with no words???

**URL:** <https://sellersasksellers.com/t/seller-feedback-with-no-words/2956>\
**Category:** Selling on Amazon\
**Tags:** seller-feedback\
**Created:** [December 16, 2023, 10:23pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956 "2023-12-16T22:23:21Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ASV\_Vites](https://sellersasksellers.com/user_avatar/sellersasksellers.com/asv_vites/32/48_2.png) [@ASV\_Vites](https://sellersasksellers.com/u/ASV_Vites)\
**Post date:** [December 16, 2023, 10:23pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/1 "2023-12-16T22:23:21Z")

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Anyone ever see this before? Seller Feedback without words? I didn’t think this was allowed? I’ve seen feedback with a ! or some other symbol and no words but never a blank. These 2 were left by 2 different buyers.

Maybe Amazon is now allowing ratings without words now for seller feedback like they do product reviews???

 ![image](https://sellersasksellers.com/uploads/default/original/2X/3/3b26e2f254ca39f7f7bfc465fa78816de7fc5f64.png)

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**Author:** ![Pepper\_Thine\_Angus](https://sellersasksellers.com/user_avatar/sellersasksellers.com/pepper_thine_angus/32/56_2.png) [@Pepper\_Thine\_Angus](https://sellersasksellers.com/u/Pepper_Thine_Angus)\
**Post date:** [December 16, 2023, 10:46pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/2 "2023-12-16T22:46:34Z")

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Yeah I think it’s a newish thing

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**Author:** ![Best\_Handmade\_Soaps](https://sellersasksellers.com/user_avatar/sellersasksellers.com/best_handmade_soaps/32/3121_2.png) [@Best\_Handmade\_Soaps](https://sellersasksellers.com/u/Best_Handmade_Soaps)\
**Post date:** [December 16, 2023, 10:59pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/3 "2023-12-16T22:59:00Z")

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We got one of these a few weeks ago.

-Ana

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**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\
**Post date:** [December 16, 2023, 11:02pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/4 "2023-12-16T23:02:30Z")

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Try finding it on the store page that is linked to from the product detail page and see if it shows there. On FBM, you can also see feedback on the order detail page also (we know you’re FBA so 🙄).

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**Author:** ![Tried\_Tested](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tried_tested/32/10_2.png) [@Tried\_Tested](https://sellersasksellers.com/u/Tried_Tested)\
**Post date:** [December 17, 2023, 3:10am UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/5 "2023-12-17T03:10:30Z")

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Just started getting a whole bunch of em…a day or two ago

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**Author:** ![Tried\_Tested](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tried_tested/32/10_2.png) [@Tried\_Tested](https://sellersasksellers.com/u/Tried_Tested)\
**Post date:** [December 17, 2023, 3:12am UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/6 "2023-12-17T03:12:54Z")

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![image](https://sellersasksellers.com/uploads/default/original/2X/c/c3f496f5f38d929807f1d5ebccf4f39d7e6cec25.png)

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<div class="post-metadata">

**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\
**Post date:** [December 17, 2023, 3:24am UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/7 "2023-12-17T03:24:25Z")

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Maybe Amazon is messing with the code and, if someone gives you a star rating (which in your case is a 5 star rating) without commenting, the system is logging the star rating and a blank comment field.  
🤔

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<div class="post-metadata">

**Author:** ![Tried\_Tested](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tried_tested/32/10_2.png) [@Tried\_Tested](https://sellersasksellers.com/u/Tried_Tested)\
**Post date:** [December 17, 2023, 3:25am UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/8 "2023-12-17T03:25:17Z")

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a good as any

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**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\
**Post date:** [December 17, 2023, 4:03am UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/9 "2023-12-17T04:03:24Z")

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> [@Lost\_My\_Marbles](#):
>
> Maybe Amazon is messing with the code  
> …

Battered and bruised, assailed (rightfully or not) by all and sundry, assaulted upon all fronts, Amazon’s original conception of feedback mechanisms soldiers on, largely unrepentant of many a past foible, mistaken impression, and heftily-imposed fine.

Sigh.

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**Author:** ![oneida\_books](https://sellersasksellers.com/user_avatar/sellersasksellers.com/oneida_books/32/44_2.png) [@oneida\_books](https://sellersasksellers.com/u/oneida_books)\
**Post date:** [December 19, 2023, 4:59pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/10 "2023-12-19T16:59:37Z")

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I just tried and couldn’t leave feedback without adding text … so interesting.

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**Author:** ![Old-Timer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/old-timer/32/11020_2.png) [@Old-Timer](https://sellersasksellers.com/u/Old-Timer)\
**Post date:** [December 19, 2023, 5:01pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/11 "2023-12-19T17:01:43Z")

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I believe this happens when the buyer enters 2 quotation (“”) marks as the comment.

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<div class="post-metadata">

**Author:** ![oneida\_books](https://sellersasksellers.com/user_avatar/sellersasksellers.com/oneida_books/32/44_2.png) [@oneida\_books](https://sellersasksellers.com/u/oneida_books)\
**Post date:** [December 19, 2023, 5:03pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/12 "2023-12-19T17:03:48Z")

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Hummmmmmmmmmmmm

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**Author:** ![MissMeliss](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/m/ce73a5/32.png) [@MissMeliss](https://sellersasksellers.com/u/MissMeliss)\
**Post date:** [December 19, 2023, 5:21pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/13 "2023-12-19T17:21:52Z")

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Mine now shows a statement about star only reviews

 ![Screenshot 2023-12-19 at 9.21.09 AM](https://sellersasksellers.com/uploads/default/original/2X/f/fe460456ca90ebd7c70b6af4ec9c9a62c0b98625.png)

> NOTE: Star-only ratings are not eligible for removal. Therefore, the ”Request Removal“ feature will not be displayed for a star-rating only review.

Guess this is something new they are doing

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<div class="post-metadata">

**Author:** ![oneida\_books](https://sellersasksellers.com/user_avatar/sellersasksellers.com/oneida_books/32/44_2.png) [@oneida\_books](https://sellersasksellers.com/u/oneida_books)\
**Post date:** [December 19, 2023, 5:29pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/14 "2023-12-19T17:29:26Z")

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Quoting Buford T. Justice .. “Sum ■■■■■”

[![](https://img.youtube.com/vi/bl0_I9KmSek/maxresdefault.jpg "Buford T Justice Fearless Law of Texas, You Sumbich!") ](https://www.youtube.com/watch?v=bl0_I9KmSek)

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<div class="post-metadata">

**Author:** ![oneida\_books](https://sellersasksellers.com/user_avatar/sellersasksellers.com/oneida_books/32/44_2.png) [@oneida\_books](https://sellersasksellers.com/u/oneida_books)\
**Post date:** [December 19, 2023, 5:31pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/15 "2023-12-19T17:31:35Z")

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Just to add … you can’t respond either from what I’m seeing.

So no way to do anything at all on these. What a crock!

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<div class="post-metadata">

**Author:** ![GGX](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/g/87869e/32.png) [@GGX](https://sellersasksellers.com/u/GGX)\
**Post date:** [December 19, 2023, 5:39pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/16 "2023-12-19T17:39:46Z")

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they should just rip off the bandaid and get rid of the seller feedback system. Hardly anyone checks seller feedback which makes it a more or less useless feature.

If they displayed other, useful metrics it’d be more helpful, like total order quantity for the past 12 months, when the store was started, and on time delivery rate for FBM.

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<div class="post-metadata">

**Author:** ![papy](https://sellersasksellers.com/user_avatar/sellersasksellers.com/papy/32/7639_2.png) [@papy](https://sellersasksellers.com/u/papy)\
**Post date:** [December 19, 2023, 5:43pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/17 "2023-12-19T17:43:25Z")

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> [@](#):
>
> _Recent **Feedback** _
> 
> _i Displaying **feedback** from the last 365 days. To request a **feedback** report:_
> 
> _NOTE: Star-only ratings are not eligible for removal. Therefore, the ”Request Removal“ feature will not be displayed for a star-rating only ~~review~~ **FEEDBACK**._

Keeping reviews and feedbacks clear and separated for Sellers is hard enough without Amazon fouling it up, too. 🤨

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<div class="post-metadata">

**Author:** ![Tandi](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tandi/32/4287_2.png) [@Tandi](https://sellersasksellers.com/u/Tandi)\
**Post date:** [December 19, 2023, 6:01pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/18 "2023-12-19T18:01:04Z")

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Funny, that I was just coming on here today to ask if anyone else is seeing this. I have 5 in the last week or so with no words.

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<div class="post-metadata">

**Author:** ![ASV\_Vites](https://sellersasksellers.com/user_avatar/sellersasksellers.com/asv_vites/32/48_2.png) [@ASV\_Vites](https://sellersasksellers.com/u/ASV_Vites)\
**Post date:** [December 19, 2023, 6:21pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/19 "2023-12-19T18:21:57Z")

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Got another blank yesterday.

Weird

> [@papy](#):
>
> Star-only ratings are not eligible for removal.

That’s nice…

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<div class="post-metadata">

**Author:** ![Tried\_Tested](https://sellersasksellers.com/user_avatar/sellersasksellers.com/tried_tested/32/10_2.png) [@Tried\_Tested](https://sellersasksellers.com/u/Tried_Tested)\
**Post date:** [December 19, 2023, 6:28pm UTC](https://sellersasksellers.com/t/seller-feedback-with-no-words/2956/20 "2023-12-19T18:28:22Z")

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I felt that sarcasm 🤣

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