Shipment Performance - when they keep getting it wrong...

[aerides]

@VTR

When they pull that BS of “counted and confirmed” I file a lost inventory request by opening a case, then show the transfer it was lost on after receipt by finding the negative transaction.

I’m gonna go this route in the future. The Inbound performance dispute is a mug’s game otherwise, they ignore the normal reimbursement documentation and just say “nope, we can count” and refuse to reopen.