Just shoot an email off to the the Jeff/Andy email and state the facts.
Inbound coaching team gave us a negative performance metric on X date for X shipment.
Inventory found for X shipment Y date
Request negative performance metric be removed.
save a cut and paste template for future use.
You can even spice it up a little by pointing out that the email would not be needed if replies to your requests for removal were addressed by the MIC team.