I was able to get my listing nice and updated and when I went to my Canada account, I am left with some questions.
First, even though the parent structure is there, why doesn’t it show in My Inventory? The Parent Sku doesn’t exist at all?
Second, my listing images did update in Canada with a flat file, but nothing else did and the flat file was a full Update. How do I get Canada to update the meta properly?
Last. I’m selling for $22 CAD. And the products on my listings are getting sold by another company, at more than double the asking price. How did they achieve this? Do I have any brand protection in Canada with Amazon Brand Registry?
I can’t answer the first 2 as I use BIL (build international listings) where Amazon just copies the US version to .CA but they don’t update the catalog after the initial build other than price which I have them regulate to match my US pricing.
What I can tell you is that you have no brand protection on .CA with your US intellectual property. If you want to get brand registered on .CA, you will have to get a Canadian trademark for your brand. I had the same issues with sellers in Canada selling my products 2-3x what I list them as but there was nothing I could do until I received my Canadian trademark and got brand registered on .CA
To be honest, I sort of agreed to the whole Remote Fulfillment when Amazon offered and never checked on it, assuming it was setup and fine.
Now that I’ve taken a hard look, it’s weird. Some of my products are not listed I discovered because they are blocked due to meta it seems, so having that looked at by Seller Support, hence the ability of other sellers to charge more than double and take over the listing.
I do about 1/30th in Canada that I do in the US, and this is with crap listings. I got a new Management team and they really want to push Canada, so trying to now optimize these listings.
What I see is most listings don’t have a parent in the inventory section, but half open to a parent/child relationship, so not sure how it is impossible, while others are broken up entirely, so need to get those back.
I feel if I’m paying for the management team I might as well try the most from every avenue.
In regards to where they getting product, zero clue. I’d have to buy one to check counterfeit.
Sounds good. Fortunately I can easily underbid these guys and take back the listings, as I discovered that some inventory has “import” issues that Seller Support is figuring out. If I can get those solved I should be able to have the listings be my inventory
Yeah, I had the same issues. Keep on it, open case after case if they close it referencing the previous cases. Eventually it got solved and that is now my #1 seller in Canada.
As for where those .CA sellers are getting your inventory, it’s very likely they are buying them from you in the US with delivery to an address near the border. Then they make runs across the border and ship from within Canada to customers there. I never had any issues with fake goods, just my goods sold at hugely inflated costs.
.CA sales were roughly 10% of my US sales, which made sense as Canada population is about 10% that of US. That was before the last election and the current frictions. Now it’s dropped to maybe 2% of my US sales. I looked at selling through FBA in Canada but they don’t have the marketplace tax collection policies like here in the US. I would have to register, collect and remit taxes with each territory and some local tax districts to do that. I know they were looking at changing that but honestly haven’t checked for a while. I made the decision it would take too much time to manage all that for what I calculated would be a small jump in sales.
We exited CA when Covid came around. Canada Post could not deliver on time. Heck, they still can’t deliver on time and go on strike way to often.
To your question, we were told by Amazon they are 10% of the US market. We sold in CA mostly because we are a border state, a little tiny border but we still are. That and I like the people.
Our sales were 1% of what we sell in the US. We too saw scrapers on Amazon CA, as we do on Walmart.
did you end up stopping your listings in Canada and block those from selling?
My management team really wants to go into CAnada but there are a ton of headaches. Besides the other sellers we are getting restricted for not having labels in French
We put CA on vacation after I started to get 1 star seller reviews during Covid. All based on Canada Post not being able to deliver. I get notices all the time to update my listings due to not being compliant. I ignore them since I am never going back. Not for a 1% market share.
We are signed up for the international program with FBA, so we do see some of that. No clue if I make any money on those sales. And at this point I don’t care.