Statement flat file not generated

Our payment day is Thursday.
Usually 11am the balance drops and the process begins.

Shortly after the downloadable flat file is available.

It’s now Saturday night and the flat file still says “in progress “

Anyone else having this issue?

https://sellercentral.amazon.com/payments/past-settlements?ref_=xx_settle_ttab_dash

No issues here. One of my accounts pays out on Thursdays and there were no issues.

Good luck resolving this.
Steve

1 Like

Sucks Bag!
Cases made but each one justs gets “Transferered” & closed.

Just so I have it available anyone have the Correct Payments email address for Amazon?

I’ve never had occasion to use any of these, but I’ve acquired quite a list, over my years of reading the ASF, of Payments/Disbursement Team addresses which other members of our Seller Community have mentioned being fruitful for them @ one time or another:

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

5 Likes

I just saw one of the long-time forum veterans post a similar complaint over in the NSFE:

https://sellercentral.amazon.com/seller-forums/discussions/t/32eda47e-ec58-4a00-8a06-7480019fb088?postId=32eda47e-ec58-4a00-8a06-7480019fb088

:musical_score: :musical_keyboard: :musical_note: :notes:

It’s Beginning To Look A Lot Like Glitchmas

Everywhere We Go…

:notes: :musical_note:

Sigh.

Thank you, It does feel better when it’s NOT “just you”.

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:persevere: Poor OP, an hour after posting:

MOD? anyone? i TRIED SELLER SUPPORT BUT GOT NO ANSWER

On the OSFE, there would’ve been some quick follow ups to the OP, at least adding the mod tags, within 15 minutes.

But on the NSFE, topics are so difficult to find/see, and most Sellers aren’t comfortable posting with all their details doxxed.

Thank you for posting it here @Dogtamer because then there was a nearly instant NSFE reply (that I suspect is @Sundance?) reiterating the issue, that SS is just transferring-and-closing, and finally tagging NSFE mods.

Sadly, still no acknowledgement. :pensive:

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May I make so bold as to ask whether or not the logjam has cleared at last?

hahahahahaha

wack-a-mole
Screen Shot 2023-10-25 at 4.12.51 PM

1 Like

It has cleared.
We actually received payment before it got fixed.
That’s what I was worried about, a delay in payment.

3 Likes

Wonderful :sweat_smile:

1 Like