Whenever any business/ financial institution adds the superfluous, “We’re here to help”, I immediately DON’T TRUST THEM!! As a banker, never once was told, nor did it occur to me, to grin toothily, as I shook customers’ hands; mumble glib, reassuring phrases. .
The difference between person-to-person and on-line business? Perhaps.
During a portion of the time was employed by the Feds, closing failing banks. Many were in small towns which would be left w/ no banking facilities( in the era before ATM’s) closer than 50-100 miles. Cuddly reassurances weren’t usually called for-least irate folks spit in my face…I have been guilty, when seeing the phrase on-line, of blowing raspberries at my computer!!.