This is a subject that affects many of us in one way or another, and this is something to think about especially if you deal with high volume. First, a summary of my thoughts. Shipping insurance is a rip off. And I’ve had a shipment worth 5K go missing that I had to pay for. The reason why carriers…

Yeah, if you’re paying 2% of shipment value for insurance each time and it’s making 3 or 4 stops before reaching the consumer, it adds up to a lot. Also another benefit of being self insured for this is you don’t need to deal with some scumbag who’s trying to find a reason to deny you every time yo…

I add insurance for packages over $100. Just got denied for more than $600 by USPS because they said it was delivered. I called and the woman said it doesn’t show delivered on her end; it’s a bot reading the initial claim, so I need to appeal because the bot misread the forms I uploaded.

There’s no “mistake” there. They probably do that on purpose in hopes that you give up and they don’t have to pay the claim.

Simple for us, we self insure. We set our prices to provide a high enough margin to cover the losses. I don’t want to deal with claims at $10 or even $200. We do use Sig-Con on larger orders.

Sig con is completely different, that’s actually useful for making sure it doesn’t get porch pirated, and also discourages false INR claims. Personally when I self fulfilled, almost all items went to business addresses, so I only did sig con for items > $1000. Another thing I did for high value it…

[image] GGX: Another thing I did for high value items was print the shipping label twice and put it on both sides of the box. One of the top reasons for items being lost is the label coming off or being rendered unreadable. Great idea!

All insurance is a rip off, Until it’s not. I find there is a risk assessment that needs to be done. When we used Amazon shipping they lost 5K worth of orders. Fortunately that was covered by them as Amazon orders. USPS seems to never reimburse lately, they go hammers to hell to find the pack…

[image] GGX: If UPS loses a package before there’s a scan you will not be reimbursed for it since there’s no proof you shipped it. No real example to post. If the tracking number doesn’t show a scan you’re SOL. Sorry we don’t have experience with this, as we have never had this happen in over…

[image] Thelunatick: USPS seems to never reimburse lately, they go hammers to hell to find the package and deliver it. This has happened 3x to us since using Ground advantage. We had 3 packages go out the same day USPS Ground Advantage in mid September. All 3 had no scan after the first local…

You’ve never had a shipment lost, or do they always scan on pickup? We usually don’t have the packages scanned on pickup so occasionally one will go missing with no tracking.

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Thoughts on shipping insurance

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