Just found a new SHC page for this crapola in the FBA policies and requirements help ‘tree’, unfortunately:
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Well, it is for reimbursements before the sale, so like lost inbound or FC damaged.
“how reimbursements are calculated for items that are lost or damaged before a customer order.”
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I’d rather get nothing back then hand over our costs. Nope, sorry… We don’t even give that info to our retail broker.
The freight value we use for our LTL shipments may or may not be accurate. 
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I read years ago about companies that did invoice skipping off one of those offshore islands to make the profit end of their business in a tax haven. They would buy inventory from China, invoice everything in the caymans, mark everything up then “sell” the items to the US side of the company at the selling price, so they essentially offshore their profits.
Must have learned it from Apple and the Ireland thing. It’s like a corporate inversion but for inventory.
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This stupid policy change doesn’t really bother us. There’s no way that Amazon’s estimate will be lower than reality for us. We get pure cost transfer costs from my partner’s business. That’s the reason why we would never reveal that because he’s very protective of everything involved in that business.
The reality is, if we needed to play games with invoices for Amazon, we certainly could.
Just add the markup that we would be paying.
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Till it is…
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My partner did some manufacturing for Amazon’s Basics brand. They aren’t very good negotiators…
Don’t believe everything you read.
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When bots screw you, there is no negotiation. Its just beep boop bend over. You really believe they will be using humans to make the determinations?
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Yup… No doubt
I don’t but we’ve been doing this for 8 years now. The level of reimbursements that would fall into this category is miniscule. I can’t worry about things that don’t mean anything.
As I mentioned above, what took them so long…
Someone figured out how warped the current policy was in the seller’s favor. When we first started we made a huge mistake with our 2-packs that screwed up the inventory and Amazon thought they lost a ton of inventory. We got WAY more back than we would have made selling it.
That trend continued, albeit on a tiny scale when things came up. The reality is Amazon was giving too much back IMHO. It was nice.
This is too low. They just can’t find the sweet / fair spot.
Guess this new path is trying to claw those loses back from the original policy.
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One who has a lot of money to spend does not feel the need to negotiate 
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If they were doing such a great job they wouldn’t have drastically scaled back their 1P program with brands recently.
Someone did the math on that obviously.
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This one shipment shortage…
is $4,752
This…
is $4,186.
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Yea, I gotcha. Every situation is different. Our COGS are nothing.
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I know, my wife told me all about the MLM for Herbalife.
It’s her latest feed kick. For a while it was scientology, then Caleb Hammer, now some podcast about people falling for MLM’s. Endless content out there to get hooked on.
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The placebo effect is priceless to many Americans.
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Read the negative reviews on that one… Empty bags, empty packets, people getting sick.
My guess is 50% of the powder is asbestos.
It’s sick that Amazon allows this garbage in and my SAS manager has that account too ironically. Obviously he never should have told me that but he did.
A VA runs the account and that’s who he talks to.
There are no less than 20 knockoffs from Alibaba on Amazon now. My favorite brand is called Super Empty… IDK if you could call them knockoffs though since it all originated from Alibaba.
It’s very descriptive since a lot of the product shows up empty to buyers. Boys and girls, you can’t make this ■■■■ up. Only on Amazon…
Supplements from Alibaba are a relatively new thing as our sellers from China / India. Things are a changing in my world for the worse. Didn’t think that was possible. Amazon always manages to surprise and delight us.
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Especially for products with multiple sellers.
I guess if the cost on the invoice you provided is over that threshold, they’ll say “We have enough information (costs supplied by other sellers) to believe your invoice is forged. Say bye to your account.”
Think about the fair pricing bs, “If someone can sell at that low so can you, otherwise you must be price gouging.”
It’s literally the same, “If someone can get that product at that low so can you, otherwise you must be doing sth to your invoice.”
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As one of the very-much-legit-handmakers selling on amazon, I just don’t know what they are going to expect me to do… it’s already been pretty terrible when we don’t have invoices of bought goods for resale.
I guess if I estimate my labor rate as $100 an hour, I might make it work? But they aren’t going to just accept that…
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My thoughts exactly.
I read the help page from above link, and this is what kind of proof they will accept:
Accepted proof-of-value documentation and attributes
We accept the following types of documents as proof-of-value:
- Manufacturer invoices
- Wholesaler invoices
- Purchase invoices
- Commercial invoices
- Chinese Fapiao (tax invoices), if they meet the required attributes mentioned below
Those documents are only for sellers who purchased their merchandise. What should the sellers who manufacture their merchandise use as documents?
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