another issue is test buy, if the item has not been delivered Amazon does not consider it for complaints, trademark or product not as described
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What?! how? Vendor central accounts are exempt???
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Vendor central means they sell to Amazon who sells it as a 1P (their offer shows up as sold by Amazon.com).
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Does not explain why the same vendor got slapped for previous infringement and it went through for a different variation.
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Since the seller I am talking about doesnât ship me the item but confirms it, I have reported thru amazon on report abuse but they havenât taken action, even though other people have been suspended by this
here is a individual who did this and got his account suspended
MOD EDIT - REMOVED SCREENSHOT WITH AUTHOR PERSONAL INFORMATION
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There are always test buys for everything we file.
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yes but what if a vendor is selling counterfeit?
impossible for me because seller wont ship to me, will ship to friends amazon account but not mine
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Then simply destroy them with metrics and keep ordering till they are closed. That is a guarantee as Amazon does not play with late shipments and INR. We love sellers that do that.
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cant, 1. high volume seller around 20-30k plus order monthly 2.he confirms shipment by providing false tracking number doesnât hurt his account
Chargebacks and INR add up even at 20k a month as it will hit their ASIN metrics. We did this to a Ukrainian seller doing the exact same thing.
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He refunds the order lol
Just keep doing it till they get the ASIN stripped for high refund.
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but the ASIN is our brand, we have done like 100 orders nothing happened
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Its a time pressure thing. Every seller/vendor has ASIN metrics and too many returns/refunds will get an ASIN suspended by that seller if they donât hit account metrics.
Its either that or get a lawyer. I just paid a $5000 retainer for our IP lawyer to go after a competitor who has been stealing our IP for months now.
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It is invariable in trademark and/or copyright litigation that the infringer makes as many accusations as possible against the rights holder, everything from claims that the IP rights were obtained via fraud, to counterclaims that the rights holder is engaging in false advertising by making claims that are false. Worse yet, if oneâs claim is âbaselessâ or âfrivolousâ one can end up paying the other sides attorney fees and costs, which can dwarf any possible damages award.
The seller may also report your âabusive behaviorâ to Amazon, and get revenge via Amazon itself.
TL;DR, donât make spurious accusations. Do the test buy, report ânot as describedâ, get them off the ASIN.
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what if they donât ship lol, that my main issue as well: seller confirms shipment but doesnât actually ship. it is a violation of policy to do this but amazon hasnât taken action yet
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You just need the order number to file.
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wait why was the picture removed? the screenshot is from a seller on the new forum
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amazon has not accepted any orders that have not been completed in our end
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