What is your overall refund rate?

Thanks for the Fun With Wild Animals referral! Now if only I could figure out how to post pics of my own menagerie…

3 Likes

When you reply, there will be a box to type in. Along the top of that box will be a row of icons. About in the middle of that row is an icon that looks like a landscape painting. Click it.

5 Likes

Bless you, rms, I followed your instructions and omg it worked!.

3 Likes

Moi?

1 Like

You can also do screen shots and do a simple copy / paste. That way it can be something that isn’t actually a saved file.

Now you have 2 ways to share your pets and other things.

Ollie agrees :heart_eyes_cat:

2 Likes

Yes, you do in my book.

Especially-so in your recent responses over in the NSFE regarding Returns.

1 Like

If everyone who requested a refund actually returned the item, I would do returnless refunds, because it’s cheaper. However, at least half the people don’t send it back, so I make money in the end if I ask for the items back.

1 Like

Since that thread is somehow attached to me (I do like cats) even though it was a split from another thread about “wild animals” you sure can share “other things” on the thread.

The last think I shared was racoon poop, be sure to see how bad that can be if you ingest it.

@suzq48 Welcome to the SAS! It is a great open, helpful and friendly place for sellers on many market places.

Love your cat and cockatoo, one of our products target both these gifts from God.

3 Likes

Too bad you can’t make a refund conditional on a video of smashing the item with a hammer. Would eliminate the people not actually returning it and save return shipping at the same time.

3 Likes

Why would I do that? If they don’t return it, I don’t refund, which means that 50% of the return requests end up being a sale.

1 Like

Too much thought for too small a problem. If I sold merch that boomerangs I might have to think about it to a greater extent.

1 Like

I meant for a returnless refund, proof of destruction.

1 Like

Interesting. We had one in the last 24 hours that made me feel like that.
The customer was rather gruff in why we were jerks and that the catalog page was wrong. Ok, it has been up for 8 years, and this is the first person that said, does not match the catalog page. A sub $8 item, my first reaction, send it back here is a prepaid label (the item was INCORECTLY identified as Hazmat.) My right hand man, a woman said just refund it. I told the customer to discard the item and asked the application they were using it for.

Turns out it was for one of our products, they picked the wrong marker. We recommended the right markers and they bought them on Amazon.

Thank God for team members smarter than I am.

3 Likes