# Where is Amazon's PDP Rules?

**URL:** <https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483>\
**Category:** Bots gone wild\
**Created:** [October 18, 2023, 5:01pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483 "2023-10-18T17:01:46Z")\
**Posts on this page:** 13\
**Page:** 2

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**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\
**Post date:** [October 18, 2023, 11:27pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/21 "2023-10-18T23:27:43Z")

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> [@papy](#):
>
> …  
> And it makes various medical professionals _beam_ when I mention it (markedly unlike grits 😆).  
> …

Oh, the heathens.

Oh, well, they **most** -_probably_ don’t _ **want** _ to know what they’re missing, which is lamentable if on no other standpoint than an across-the-board embrace of a well-balanced diet, as the medicos themselves have been touting longer than awareness of quinoa’s benefits surfaced in their community - but as is usually the case, there’s a silver lining:

More for you and me! 😃

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**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\
**Post date:** [October 18, 2023, 11:31pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/22 "2023-10-18T23:31:42Z")

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We had Amazon say that our item-type was in error for months. It showed correctly above the input, in the input and on the listing. But below the input there was the red text saying it didn’t match. During this time period, we saw our attributes on the listings change a little on a few listings but not all listings. We couldn’t update our listings other than quantity and pricing. A few weeks ago, we found that we could update 9 listings that we previously couldn’t as the red text error disappeared on those 9 listings. Today we got an email about attribute changes ( [see our thread](https://test.sellersasksellers.com/t/new-requirement-for-list-price-on-november-13/2486?u=lost_my_marbles) ). We checked the other 4 listings and found that we could update them today. Obviously, Amazon was using our account as a test for months as they were compiling this attribute change that is going to roll out Nov 13.

We share this with you as what you just went through may be Amazon tweaking your attributes in your category type as they have done with ours. It’s insane and drives you insane but it is like what we have said in the past … look around and watch for little changes in the listings as that is the only way you will be able to tell when a bot is executing a test or new roll out.

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**Author:** ![Amazon\_Seller](https://sellersasksellers.com/user_avatar/sellersasksellers.com/amazon_seller/32/3181_2.png) [@Amazon\_Seller](https://sellersasksellers.com/u/Amazon_Seller)\
**Post date:** [October 19, 2023, 7:43pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/23 "2023-10-19T19:43:42Z")

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> [@Lost\_My\_Marbles](#):
>
> ugh may be Amazon tweaking your attributes in your category type as they have done with ours. It’s insane and drives you insane but it is like what we have said in the past … look around and watch for little changes in the listings as that is the only way you will be able to tell when a bot is executing a test or new roll out.

I edit online and not by flat file. I saw something I never noticed before. At the top of the page, it says, “Does this product have customizations?” I checked a page that did not have violations, and there’s a triangle with an exclamation point inside. Hope the bot doesn’t do this to all my listings.

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**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\
**Post date:** [October 19, 2023, 8:18pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/24 "2023-10-19T20:18:42Z")

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> [@Amazon\_Seller](#):
>
> Hope the bot doesn’t do this to all my listings.

With the announcement of the attribute changes coming on Nov 13, we would be incline to think that this is exactly what is happening. We have been experiencing it for the last 9 to 12 months and, with the email we just received [[New requirement for list price on November 13](https://test.sellersasksellers.com/t/new-requirement-for-list-price-on-november-13/2486?u=lost_my_marbles) ], noticed that for the first time in a long time that our listings are all following the same format in the Manage Page Edit. Bot is probably working on specific categories at a time.

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**Author:** ![Amazon\_Seller](https://sellersasksellers.com/user_avatar/sellersasksellers.com/amazon_seller/32/3181_2.png) [@Amazon\_Seller](https://sellersasksellers.com/u/Amazon_Seller)\
**Post date:** [October 19, 2023, 11:38pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/25 "2023-10-19T23:38:34Z")

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I notice that all my bulk listings are being affected. Single listings are not getting flagged.

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**Author:** ![Sundance](https://sellersasksellers.com/user_avatar/sellersasksellers.com/sundance/32/310_2.png) [@Sundance](https://sellersasksellers.com/u/Sundance)\
**Post date:** [October 23, 2023, 5:37pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/26 "2023-10-23T17:37:23Z")

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Seems Amazon likes to keep seller’s in a bit of fear.

It’s like if you have no issues for too long Amazon needs to remind you who’s boss and how your account is of little importance to them if it goes under.

Time to shoot a few BS warnings across the bow.

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**Author:** ![Sundance](https://sellersasksellers.com/user_avatar/sellersasksellers.com/sundance/32/310_2.png) [@Sundance](https://sellersasksellers.com/u/Sundance)\
**Post date:** [October 24, 2023, 3:23pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/27 "2023-10-24T15:23:27Z")

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> [@Sundance](#):
>
> So the bullet point they did remove was **“Infused With Blackberry And Quinoa Protein”**

Appeal Sent..

> Additional information  
> – **Greater detail on the root cause(s) of the PDP Specific .**
> 
> The root cause is that Amazon made a new A.I. Bot.
> 
> – **Greater detail on the actions you have taken to resolve the identified**  
> **\> issues.**
> 
> We have removed the bullet point
> 
> – **Greater detail on why you believe an error has occurred.**
> 
> The error occured because the new A.I. Bot is poorly programmed and  
> thinks it is finding issues when there aren’t any.

Seems good enough 🙂

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<div class="post-metadata">

**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\
**Post date:** [October 24, 2023, 5:34pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/28 "2023-10-24T17:34:04Z")

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> [@Sundance](#):
>
> Blackberry

Could it be that the A I bot is confusing a food item for the trademarked phone item?

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<div class="post-metadata">

**Author:** ![Sundance](https://sellersasksellers.com/user_avatar/sellersasksellers.com/sundance/32/310_2.png) [@Sundance](https://sellersasksellers.com/u/Sundance)\
**Post date:** [October 24, 2023, 5:44pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/29 "2023-10-24T17:44:08Z")

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Super catch!  
That’s the problem with Bots they do not understand the context.

When the pesticide bots first came out anything with the word “MOLD” was taken down even if it was referring to “Shaping something”

Or when all the Halloween Masks were removed because of the word “Mask” during the pandemic.

AI Bots, I’m not a fan 🤬

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<div class="post-metadata">

**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\
**Post date:** [October 24, 2023, 6:00pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/30 "2023-10-24T18:00:53Z")

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> [@Sundance](#):
>
> …  
> That’s the problem with Bots they do not understand the context.
> 
> When the pesticide bots first came out anything with the word “MOLD” was taken down even if it was referring to “Shaping something”
> 
> Or when all the Halloween Masks were removed because of the word “Mask” during the pandemic.  
> …

Or when the Lighting Facts/UL-compliance Amabot shuttered everything from potholders to paintings for having the temerity to feature an _image_ of a lit Christmas Tree…

Or when the OFAC-compliance Amabot infamously shuttered a 3P Seller over having chosen “Baba” as the username for the Kindle Reader he’d purchased solely for his 5-year-old son’s edification/entertainment, simply because that nominative appeared in OFAC’s list (in combination with other identifying characteristics, of course).

The list is much longer than that, to be sure, but I would assert that they _all_ come down to the same root cause:

Poorly-parameterized directives being handed down by TPTB resulting in poorly-parameterized automated mechanisms.

As far as I can tell, Amazon has rarely met any situation where a scalpel is required in which it doesn’t simply opt for a sledgehammer instead.

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<div class="post-metadata">

**Author:** ![GGX](https://sellersasksellers.com/letter_avatar_proxy/v4/letter/g/87869e/32.png) [@GGX](https://sellersasksellers.com/u/GGX)\
**Post date:** [October 24, 2023, 6:41pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/31 "2023-10-24T18:41:42Z")

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![image](https://sellersasksellers.com/uploads/default/original/2X/5/5ced98458520205a835d6e24b57194b8b5557d91.png)

 ![image](https://sellersasksellers.com/uploads/default/original/2X/6/6c6ac9eaa8107151b9b07c8ee6dc93e1a4274d7c.png)

And just to be funny…

 ![image](https://sellersasksellers.com/uploads/default/original/2X/1/11e397bbe1d97022bf451e24a73c943ecb9315f7.png)

Now we know why Amazon does what they do

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<div class="post-metadata">

**Author:** ![Sundance](https://sellersasksellers.com/user_avatar/sellersasksellers.com/sundance/32/310_2.png) [@Sundance](https://sellersasksellers.com/u/Sundance)\
**Post date:** [October 25, 2023, 2:40pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/32 "2023-10-25T14:40:18Z")

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> [@Sundance](#):
>
> Appeal Sent…
> 
> > Additional information  
> > – **Greater detail on the root cause(s) of the PDP Specific .**
> > 
> > The root cause is that Amazon made a new A.I. Bot.
> > 
> > – **Greater detail on the actions you have taken to resolve the identified**  
> > **\> issues.**
> > 
> > We have removed the bullet point
> > 
> > – **Greater detail on why you believe an error has occurred.**
> > 
> > The error occured because the new A.I. Bot is poorly programmed and  
> > thinks it is finding issues when there aren’t any.
> 
> Seems good enough 🙂

Hello,

Thank you for your submission. **We reviewed the information provided to us and have removed the policy warning from your account.**

You can view your account performance ([Amazon Sign-In](https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_mpa)) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

Thank you,  
Sincerely, [Amazon.com](http://Amazon.com)

😅 🤣 😂

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<div class="post-metadata">

**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\
**Post date:** [November 17, 2023, 11:08pm UTC](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483/33 "2023-11-17T23:08:26Z")

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> [@Sundance](#):
>
> …  
> That’s the problem with Bots they do not understand the context.
> 
> When the pesticide bots first came out anything with the word “MOLD” was taken down even if it was referring to “Shaping something”
> 
> Or when all the Halloween Masks were removed because of the word “Mask” during the pandemic.
> 
> AI Bots, I’m not a fan 🤬

> [@Dogtamer](#):
>
> Or when the Lighting Facts/UL-compliance Amabot shuttered everything from potholders to paintings for having the temerity to feature an _image_ of a lit Christmas Tree…
> 
> Or when the OFAC-compliance Amabot infamously shuttered a 3P Seller over having chosen “Baba” as the username for the Kindle Reader he’d purchased solely for his 5-year-old son’s edification/entertainment, simply because that nominative appeared in OFAC’s list (in combination with other identifying characteristics, of course).
> 
> The list is much longer than that, to be sure, but I would assert that they _all_ come down to the same root cause:
> 
> Poorly-parameterized directives being handed down by TPTB resulting in poorly-parameterized automated mechanisms.
> 
> As far as I can tell, Amazon has rarely met any situation where a scalpel is required in which it doesn’t simply opt for a sledgehammer instead.

More ~~merriment~~ anguish @ the hands of the poorly-parameterized policing Amabots (emphasis mine):

[https://sellercentral.amazon.com/seller-forums/discussions/t/a0ddfdad-d72b-4224-bcf4-b5d3798acf6f](https://sellercentral.amazon.com/seller-forums/discussions/t/a0ddfdad-d72b-4224-bcf4-b5d3798acf6f)

> [@](#):
>
> ### Unapproved product that does not meet the FDA’s labeling requirements.
> 
> by WFFFFFF
> 
> 2 days ago
> 
> We received a warning from Amazon that goes as follows:
> 
> This product has been identified as an unapproved product that does not meet the FDA’s labeling requirements. Amazon policy prohibits the sale of products marketed to U.S. consumers that are labeled only in a foreign language or that do not meet FDA labeling requirements.
> 
> **The products that received the warning were _hammers and wrenches_.**
> 
> What should we submit?
> 
> Does the hammer also require FDA certification?

The AHT’s Atlas - who I have come to believe is one of the brighter lights over in the NSFE - provided a PARTICULARLY unhelpful response.

Someone needs to write a book.

[Previous page](https://sellersasksellers.com/t/where-is-amazons-pdp-rules/2483.md?page=1)
