# Will Amazon cover INR for USPS packages "Delayed for postage assessment?" **URL:** \ **Category:** FBM\ **Tags:** usps, inr, buy-shipping\ **Created:** [April 15, 2025, 9:19pm UTC](https://sellersasksellers.com/t/will-amazon-cover-inr-for-usps-packages-delayed-for-postage-assessment/5904 "2025-04-15T21:19:33Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![HobbesIsMyTiger](https://sellersasksellers.com/user_avatar/sellersasksellers.com/hobbesismytiger/32/8000_2.png) [@HobbesIsMyTiger](https://sellersasksellers.com/u/HobbesIsMyTiger)\ **Post date:** [April 15, 2025, 9:19pm UTC](https://sellersasksellers.com/t/will-amazon-cover-inr-for-usps-packages-delayed-for-postage-assessment/5904/1 "2025-04-15T21:19:33Z")
I have a package that was shipped with Amazon’s Buy Shipping on March 11th. The last tracking update is from March 14th showing “Delayed for postage assessment, Item in transit to destination.” Does anyone know if Amazon will cover this as INR? ---
**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\ **Post date:** [April 15, 2025, 9:40pm UTC](https://sellersasksellers.com/t/will-amazon-cover-inr-for-usps-packages-delayed-for-postage-assessment/5904/2 "2025-04-15T21:40:40Z")
> [@HobbesIsMyTiger](#): > > Does anyone know if Amazon will cover this as INR? In the ‘main’ NSFE discussion on this subject, the 031825 **[“USPS delayed due to a required postage assessment (Buy Shipping issue)” (link)](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd)**, KJ has repeatedly posted a variation of this statement: [https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=b998149d-b05e-4acb-b717-fc3b511bb183](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=b998149d-b05e-4acb-b717-fc3b511bb183) > [@](#): > > ##### > > KJ\_Amazon > > In reply to: [BlueProton’s post](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=c54b81d3-4da0-4562-91dc-768f17edd4dd) > > 2 weeks ago > > @BlueProton) @Toyvengers @SD2DFW05 @EK771 @Shepherd\_Hills\_C\_251 and all other sellers reporting “Postage Assessment” issues. > > I have been working with our partner teams to investigate USPS shipments “delayed for postage assessment.” > > The team is working to identify all affected shipments and exempt these shipments from OTDR metric hits. In addition, I have sent those teams the list of sellers who have reported this issue, highlighting those seeing account warnings, for additional monitoring and protection. > > > [@](#): > > > > PetLover5 > > > > I have three orders that are being held up at the post office with claiming Delayed for postage assessment, Item in transit to destination. I reshipped one because customer was very mad. The other two I told customer to file a- Z claim. All of these packages were shipped on time and postage bought through Amazon. Many people want to cancel this is not my vault and I am losing business over it. > > If these orders were shipped on time using claims-protected Amazon Buy Shipping services, they are covered against delivery issues such as these. Shipments are generally showing as being delivered (though late), and in some cases the USPS tracking does not show all events including delivery. It remains to be seen if KJ’s assertion winds up holding any water… ---
**Author:** ![HobbesIsMyTiger](https://sellersasksellers.com/user_avatar/sellersasksellers.com/hobbesismytiger/32/8000_2.png) [@HobbesIsMyTiger](https://sellersasksellers.com/u/HobbesIsMyTiger)\ **Post date:** [April 15, 2025, 9:48pm UTC](https://sellersasksellers.com/t/will-amazon-cover-inr-for-usps-packages-delayed-for-postage-assessment/5904/3 "2025-04-15T21:48:38Z")
> [@Dogtamer](#): > > exempt these shipments from OTDR metric hits. > [@Dogtamer](#): > > If these orders were shipped on time using claims-protected Amazon Buy Shipping services, they are covered against delivery issues such as these. If the orders are covered, why do they need specific case-by-case exemptions? I know the boilerplate INR pages makes it sound like this should be covered, but we all know what that’s worth. I was hoping someone might have some empirical data from claims received. ---
**Author:** ![Dogtamer](https://sellersasksellers.com/user_avatar/sellersasksellers.com/dogtamer/32/4766_2.png) [@Dogtamer](https://sellersasksellers.com/u/Dogtamer)\ **Post date:** [April 15, 2025, 10:11pm UTC](https://sellersasksellers.com/t/will-amazon-cover-inr-for-usps-packages-delayed-for-postage-assessment/5904/4 "2025-04-15T22:11:02Z")
> [@HobbesIsMyTiger](#): > > … > I was hoping someone might have some empirical data from claims received. There’s apparently some of that in the above-linked discussion, but it appears to be a bit of hit or miss - some positive, some negative: [https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=4807a981-9a37-4df4-baa8-23660bd56d40](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=4807a981-9a37-4df4-baa8-23660bd56d40) > [@](#): > > ##### > > PopsTC > > In reply to: [AshleyK’s post](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=8db4c448-2969-45a0-bfca-b4e75367ee47) > > 3 weeks ago > > We sell food products and only food products and as I buy all my shipping labels through Amazon every A to Z that I have instructed customers to open because of shipping delays have been completely funded by Amazon with no effect on my metrics. * * * [https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=63821752-236b-44fb-9e1a-e2c2acd33a1b](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=63821752-236b-44fb-9e1a-e2c2acd33a1b) > [@](#): > > ##### action\_take > > In reply to: [BlueProton’s post](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=c54b81d3-4da0-4562-91dc-768f17edd4dd) > > 3 weeks ago > > I had at least one of these where USPS held it for 10 days. The buyer was refunded by AMZ since I use buy shipping… * * * * * * OTOH, the OP posted a different outcome: [https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=20be9785-1945-4938-8d57-52941bf553fe](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=20be9785-1945-4938-8d57-52941bf553fe) > [@](#): > > ##### > > BlueProton > > In reply to: [BlueProton’s post](https://sellercentral.amazon.com/seller-forums/discussions/t/c54b81d3-4da0-4562-91dc-768f17edd4dd?postId=f607438d-6337-44f0-8611-7bbddf6ba674) > > 3 weeks ago > > Claim decision on order 113-9160128-0133002 > > Claim decision on order 111-5374209-8188238 > > We have just lost several A2Z claims today regarding this issue since the packages do not show delivered. > > [![img](https://sellercentral.amazon.com/communities/images/content/c19555b3-f795-3aa9-9b73-94f3f43ec9d9/a1e44081-bd16-4552-a182-86f912fbed4a.jpg)](https://sellercentral.amazon.com/communities/images/content/c19555b3-f795-3aa9-9b73-94f3f43ec9d9/a1e44081-bd16-4552-a182-86f912fbed4a.jpg) > > @KJ\_Amazon * * * * * * I’ve seen a few other mentions of both Amazon-funded & Seller-funded results, both over in the NSFE & elsewhere in recent weeks, but as is all-too typical for low-wattage-brain-people (and/or otherwise-constrained reps) in Seller Support, there seems to be the standard level of consistency. ---
**Author:** ![Lost\_My\_Marbles](https://sellersasksellers.com/user_avatar/sellersasksellers.com/lost_my_marbles/32/2919_2.png) [@Lost\_My\_Marbles](https://sellersasksellers.com/u/Lost_My_Marbles)\ **Post date:** [April 15, 2025, 10:49pm UTC](https://sellersasksellers.com/t/will-amazon-cover-inr-for-usps-packages-delayed-for-postage-assessment/5904/5 "2025-04-15T22:49:12Z")
We think the “Recycled Labels” fiasco and this “Delayed for postage assessment” are somehow tied together along with the “Adjustments” that have been charged to sellers who used the “Recycled Labels” (charge for weights of the original label … not the weight of the recycled label). And we would tie in the “Late Delivery Risk” issue that arose during the same time.