[WSJ] Amazon Launches ‘Haul’ to Sell Low-Priced Items to Compete with Temu, Shein

So it is - but it must be noted that you yourself have continued trying to help others wade through the sheer inanity, a selfless endeavour that more than a few of us here, no doubt, admire.

If there’s any silver lining from the advent of the Screeching Harpy’s Abomination NSFE that can be convincingly said to exist, I’d assert that it lies in the increased involvement of the FMT-CMT (“Forum Moderation Team,” rebranded as “Community Manager Team” in the waning months of the OSFE); there does seem to be some positive developments - haltingly fitful though those might be, as is par for the course with Amazon on many a front - on certain issues.

Still, I’m pleased that you found us - Welcome!; slowly but surely, the SAS is getting the band back together again.

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@ThisIsFine, welcome!

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Just looked at Haul and I cannot believe they were able to find items which are crappier than what Temu sells. And the listings do not have to meet Amazon image standards.

2/3 of my Temu orders have been NAD or defective.

The way to get prices down is apparently a total absence of quality control. The same products shipped from FBA are also defective.

If there was a 20% tariff, it would have saved me time and irritation.

Lotsa luck Amazon.

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Customers are to blame for this. Because the items are cheap a lot of people don’t bother filing a complaint to get a refund. So the trash merchants basically refund the 5 - 10% of people who do complain and still come out ahead since they’re selling stuff that’s worthless.

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Thanks. I will see if I can get on that. If you can’t beat 'em…

My stuff will be high quality, though. Made by me in the USA. The customers won’t know what hit them. They are low-cost high quality.

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I think listing your stuff on the junk site is going to backfire. Your products will be “expensive” compared to all the other total trash being shipped in subsidized epackets. It’s almost a guarantee that you’ll get undercut by junk versions of your product.

Your product COGS might be low, but China can do it even lower, and you can’t beat them on shipping costs.

Also that marketplace will likely have a bad reputation soon enough so being associated with it won’t help your brand.

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Thanks. You’ve got a point.

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Could be, but some e-commerce analysts are noting that although Temu and Shain are getting first orders from a large number of sellers, those sellers are not returning to place more orders.

An item I am keeping is a 2TB flash drive. FAST, With both USB and USB-C connectors. $11 including shipping.

Talking about shipping. The Amazon App does not display the shipping charge for Haul items. Uses the space to promote free shipping for orders over $25.

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I’m assuming you mean buyers. They probably got scammed on their first order and that’s why they won’t return. But if they didn’t get their money back that’s still a win for the junk sellers.

I would encourage people to do chargebacks with their credit card companies against these trash sites if they didn’t get an as described item to bang them with chargeback fees and possibly get the banks to pull their processing once the defect rate gets too high.

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My friend buys from Temu all the time. I admit; her outfits are cute. I think their sites are sketchy, so I never buy, but she loves it. She spends all her money there.

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Temu gave me a refund without return on my first order which was NAD and not worth shipping back to the seller. Instantly

Received a FEDEX label for the defective item which weighed over 10 lbs.

Should arrive tomorrow and we’ll see how long the refund takes. I did not opt for a Temu credit which would have been made on first scan, like FBA.

I do not see these sellers as scammers. Many may be buying from scammers. All have the wrong list of supported Roku players on their remotes.

The heavier order is a manufacturing defect. Cost reduction has the shaft on the wheels for a card go directly into a cast frame. A higher quality manufacturer would have a sleeve in the frame to accept the shaft. They are not checking whether the frame has the proper hole.

It is a bad situation. Reminiscent of what early made in Japan products were like. Quality is lower than pre-pandemic. But the pressure to cost reduce is much higher.

I had a similar experience with an electric plunger I bought from an FBA seller. Product could not be assembled because of lack of quality control.

I expect Haul to be indistinguishable from Temu, since Amazon knows nothing of Quality Control, and knows how to refund.

I see Amazon taking a big risk, there are going to be Chinese FBA sellers who move to Haul.

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Gonna have to disagree here. You’re responsible for the quality of what you sell. No exception to that rule.

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I’ve got a Shein package coming here for my daughter every week. :roll_eyes:

Shein tried to recruit us to sell our brands there. Even met with my partner at an industry event in person. They are making a big push in the category.

No thanks, not slumming and I highly doubt any other legitimate or national brand will either.

Shein is the king of Alibaba-sourced supplements. I can’t even believe that’s a thing but it is and getting bigger and growing fast on Amazon.

Here’s one… $1.5M a month. Pure garbage, straight from Alibaba. Likely mostly asbestos in those packets. When something costs $2 buy and you spend $15-$20 a click to dominate every possible search term - You win and legit sellers and the consumer loses. Amazon wins too.

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Should be fair both shipping and import tax. In fact, to be fair, the Chinese should be paying infrastructure tax. That’s what we (US tax payers) have been paying to maintain the infrastructure (roads, ship route security, etc) for decades. They just swoop in to use them all for free.

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@ThisIsFine … welcome to SAS! :smiley:

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Most sellers do not know that they are selling low quality product until the returns start coming in.

They never open a box, or use it.

Even big retailers discover that some products they sell are so bad they get lots of returns.

Amazon Basics products are, in my experience, products with poor quality control.

Walmart pulls products from its shelves when they exceed a returns threshold.

Some small US sellers who buy on Alibaba, are too poor to pull the products with high returns rate. They are not scammers either. They die the death of a thousand cuts.

Online sellers are often lacking in reliable suppliers. That is because they lack the minimal skills to be in business as a retailer. But they are not scammers.

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I disagree. I tend to buy Amazon Basics because they are better quality. Amazon knows what sells well and what doesn’t have a high return rate. They seek those sources out (invoices, anyone?), and they purchase directly from those sources to undercut their 3rd party sellers.

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And every Amazon Basics electronics item I have purchased was DOA.

Not surprising that our experiences differ, there is no quality control. They force their cost down so low and fail to require adequate QC by their vendors. Results are inconsistent. Amazon is a terrible supplier of electronics which is why they are de-emphasizing their electronic gadgets.

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That’s a seller problem. It’s one thing if you’re reselling a known reputable brand, there’s no need to do QA because it’s already been done. If you’re buying from a random factory and did no QA that’s 100% the seller’s fault for selling junk.

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I would still call those sellers scammers. Yeah calling them scammers doesn’t do much, but that’s still what I think of them regardless.

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