# \#messages-to-buyers

**URL:** https://sellersasksellers.com/tag/messages-to-buyers/333.md

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## [Check settings: Amazon messing with (Buyer side) notification emails](https://sellersasksellers.com/t/check-settings-amazon-messing-with-buyer-side-notification-emails/5054)

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**Author:** [@papy](https://sellersasksellers.com/u/papy)\
**Replies:** 12\
**Last updated:** [September 30, 2026, 10:31pm UTC](https://sellersasksellers.com/t/check-settings-amazon-messing-with-buyer-side-notification-emails/5054 "2026-09-30T22:31:39Z")

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:small\_orange\_diamond:TLDR: Go to www.amazon.com/preferences/cpc/homepage/account-shipping/ (link) and double-check your Buyer-side communication settings. :small\_orange\_diamond:BONUS: Double-check your Amazon subscript…

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## [No more "No Response Needed"](https://sellersasksellers.com/t/no-more-no-response-needed/6245)

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**Author:** [@HobbesIsMyTiger](https://sellersasksellers.com/u/HobbesIsMyTiger)\
**Replies:** 16\
**Last updated:** [September 8, 2025, 6:51pm UTC](https://sellersasksellers.com/t/no-more-no-response-needed/6245 "2025-09-08T18:51:48Z")

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On some messages, there is no longer an option for No Response Needed. Instead, it has been replaced with Resolve Case, which notifies that buyer that you closed the message with no response and invites them to give feed…

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## [Seller fulfilled orders - cannot contact customer after order is shipped](https://sellersasksellers.com/t/seller-fulfilled-orders-cannot-contact-customer-after-order-is-shipped/4346)

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**Author:** [@primetime](https://sellersasksellers.com/u/primetime)\
**Replies:** 36\
**Last updated:** [July 21, 2024, 1:42am UTC](https://sellersasksellers.com/t/seller-fulfilled-orders-cannot-contact-customer-after-order-is-shipped/4346 "2024-07-21T01:42:03Z")

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This is a very recent change. I received a ‘return to sender’ today on an order that I just shipped 5 days ago on July 8th (that is amazingly fast). Vacant, unable to forward. I tried to message the buyer to let them k…

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## [What does the buyers message box show?](https://sellersasksellers.com/t/what-does-the-buyers-message-box-show/4353)

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**Author:** [@booknut7](https://sellersasksellers.com/u/booknut7)\
**Replies:** 4\
**Last updated:** [July 15, 2024, 2:09am UTC](https://sellersasksellers.com/t/what-does-the-buyers-message-box-show/4353 "2024-07-15T02:09:58Z")

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Can anyone tell me if buyers can see a message sent to them from a seller, if steered to them? Buyer doesn’t reply to a question (opted out of messages?). Item is shipped without getting the desired clarification. When t…
