This is a new one for me - never happened to us before. Not sure if anyone else (I assume this is affecting FBA sellers only) are experiencing the same.
I just clicked to list on FBA and refreshed the listing error reason and they went away. Not sure if what I did had any effect on them correcting themselves.
That’s one of the first things that I tried. I think I got the impression that it didn’t work because more listings were being added to Stranded inventory as I clicked on “Refresh stranded reason” for all the SKUs in the 1st page, offsetting those that got resolved that way, but I tried again with all the remaining SKUs showing Listing error and they seem to be resolving slowly. What a fun Thursday evening.
Same, saw it last night and was about to get to working on it, but I really didn’t want to do it and at the end decided to leave it for tomorrow (today), this morning fortunately all was normal.
Just another snafu on the daily Amazon experience
Just saw this thread. I had just one listing with 2 units stranded yesterday with listing became inactive for out of stock, and was not able to fix the 'Listing error" by click the “Refresh stranded reason” like it usually would, left it alone, and it was still the same this morning. So I contact “Help” to see what they can do.
I haven’t contact help for a long time, and it sure seems more difficult to ask for help now. I had to asnswer question after question to get wrong answers, from AI I assume, then when I can ask to contact an associate, the only option was for Chat, but then it told me my describtion was too long, and I had to start from the beginning, couple times, to finally able to Chat.
Fortunately, it was a easy fix for them, she was able to refresh from her end in a couple minutes, and shortly aftward, the Fix stranded inventory notice was gone and the listing is buyable to the public again.
Agreed, but I’m not surprised to find that artifacts of AI’s involvement in the Case-creation process often remain - typically in the Case Title chosen once the bewildered bot deigns to publish to the Case Lobby Log, in our experience.
I suspect that Amazon, having had an earful from sellers - who began by seeking an answer about an AFN (aka FBA)-oriented issue like Removal Orders, FBA Customer Returns, and the like only to find the case was inexplicably assigned a title specifying MFN (aka FBM), or vice versa - might well have deployed the current ability offered to the submitter for self-editing a Case Title directly in response to such complaints.
Bubble Gum & Oakum,
Wedges & Sealing Wax,
Various and sundry strings
Shore-ups & work-arounds,
Bandages & Band-Aids,
Ever-surfacing cast-off things
NONE of these actually are
What to the table
A TRUE partner brings…