Account Suspended Due to Tax-Related Issue

I guess my time was due to get disrupted by Amazon. Woke up to find a new box on my dashboard titled “Fix Stranded Inventory.” Odd, I thought, let me take a look. Click on the link and am presented with this:

The hyperlinked Stranded Reason is as helpful as most Amazon links: It just repeats back to me what it already says. I go back to my dashboard, and now there’s a box stating that I need to provide Important Tax Info. I click on the box, complete the ten or so fields, and submit. Says accepted. I’m guessing Amazon detected a mismatch (after a couple years) between the PO Box I supplied for public consumption and the registered physical address, which I’ve now supplied; I can’t wait for the customers to be knocking on my door at midnight to hand me a return.

Anyway, all of my FBM and FBA listings, in U.S. and Canada, are unsellable until Amazon processes my tax info. And I see that I’m supposed to give them 48 hours before contacting Seller Support. What’s not to love?

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Well, by the time I finished my rant, Amazon un-suspended my account. I guess I should be happy that the flogging has stopped?

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48 business hours, They always forget to include the word Business!

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Well glad it was short lived anyway. I’m curious how low it takes for the listings to be live again and if they are searchable.

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Thanks! The listings appear to all be live (with orders coming in). I just did a quick search and a couple of my listings mixed in with other listings are coming up in the results, so I assume they’re searchable.

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And, given that it is Amazon, their version of time is ‘fluid’.

I always figure that the 48 hours consists of six 8 hour shifts, so basically an entire week or more when you include weekends…

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My take on that was that Amazon, knowing that sellers are all of very limited mental capacity, will simply forget all about it after waiting that long. And will cease to annoy them on that subject anyway.

After years of regularly fixing detail pages through Support, covid came, I left off contact for several months to allow them to get back on track. After that all cases were met with one of three denial templates. One of those was to simply claim that they had made the changes – but I must wait 48 hours to see them. Just a flat out lie.

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