I have a DHL label that I cancelled in late July, as the customer never confirmed their customization details on their order.
They finally have sent me customization details. What happens if I try to use this cancelled label - will it only charge me the correct label price if I use it - or does this create a whole bunch of issues?
I’d normally cancel the order at this point and tell them to re-order, but we have since closed this ASIN to this marketplace, so they can’t re-order.
Shipstation won’t even import or display this order.
