Amazon states 0 units received - Advice?

Greetings Q and welcome.

Many times what you see is Amazon using a negative receipt after a failed internal transfer. When they loose your stuff between point A and B before it gets to a final destination, you need to open a case for lost inventory and post the negative receipt data from your above report.

We simply state the following under Amazon lost inventory…

Items lost during internal transfer according to the following inventory ledger…
(Cut and paste your ledger info above)
Request reimbursement per policy - Amazon Sign-In

“This page applies to eligible items that are lost or damaged by an Amazon fulfillment center or a facility operated on behalf of Amazon, after we receive them from you.”
Amazon received our inventory in inventory on May 14, 2023.

6 Likes