papy
November 22, 2024, 8:16pm
1
Tips to protect yourself from impersonation scams Scammers posing as various organizations like Amazon may send you calls, texts, and emails with various tactics to try to deceive you to provide personal information or sign-in credentials.
What to watch out for? Scammers may tell you there is a fraud investigation and you must “verify” your account or claim there is an unauthorized or fraudulent activity on your Amazon account.
How can you avoid being scammed?
Amazon will never ask you to share your password, account sign-in One-Time Password (OTP), or verify sensitive personal information over the phone. Visit the Message Center on Amazon.com or on our app to review authentic emails from Amazon. Go directly to our website, and go to Your Account to make changes to your billing and account information. Customer Service is available 24/7 to help with any questions you may have.
Keep others safe If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us at, amazon.com/reportascam .
For more information on how to stay safe online, visit Protect Your System on the Amazon Customer Service page.
The email also links to https://scamsurvivaltoolkit.bbbmarketplacetrust.org .
3 Likes
papy
November 22, 2024, 8:21pm
2
“Seems legit”
[AMAZON]: Upon inspection, there was a serious issue with the quality of the item you purchased on MM/DD/YYYY with order number XXXX. We have processed the offending merchant, please visithttps://tinvurl.com/XXXX to request a refund immediately.
As if Amazon would ever use “tinyurl” and then make it laughably not-tiny.
I told her to go to amazon.com/reportascam .
5 Likes
Yep, we got that on the 21st ourselves; it was how I first learned that the embedded CHC (“Customer-facing Help Content”) page had been recently re-titled to “Report a scam” from the previous “Report Something Suspicious.”
As Amazon’s ever-burgeoning bureaucracy continuously accelerates the frequency with which it makes changes in policies, nomenclature, what have you - as has, demonstrably, been the case for much of the last 6-7 years - each one spawns a new archival record in our database(s).
I’m growing wearier and wearier of the processing power expended to parse new developments with each passing year…
4 Likes
papy
November 22, 2024, 8:25pm
4
That page info at amazon.com/reportascam:
Report a scam
We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately.
To have the best advice on what actions to take, select the most appropriate link:
If you don’t have an Amazon account
You can still report suspicious communication to us at [email protected]
Note: Amazon can’t respond to you personally when you write to [email protected]
Reporting suspicious phone calls, text messages, and emails
To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant.
If you have security concerns about your account, review the Protect Your System Help page.
To report suspicions of a product, seller, or other activity, go to Report Suspicious Activity .
Report unsolicited packages received
Report Gift Card Fraud/Abuse
To learn more, visit Trustworthy Shopping at Amazon
5 Likes
Since it is Amazon I ask myself – do they take is seriously, or do they simply wish to create that impression.
Like that community address they push sellers toward (an unmanned black hole for email)
6 Likes
