Any advice on getting an item reclassified after Amazon decides its an adult product?

Selling on Amazon Listings and Variations
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1

I have an item for sale on the .ca marketplace. It’s an umbrella with a magnetic base for contractors or repairmen to use while on jobs. Amazon has classified it as an adult product (rather explicitly so) and blocked it.

I have had items classified as prohibited or restricted items in the past, but usually they have been items I don’t care about and I just deleted the SKUs. In this case, I actually need this fixed, but I have no experience with this.

Can anyone offer some advice or guidance? I am not the brand owner or manufacturer of this item.

2

Have you determined what words / language on the listing that triggered the re-classification?

Does the listing have a review that has words / language which could have triggered the re-classification?

Did you create the listing? … Are there other sellers with offers on the listing?

3

Since the ASIN is blocked, nobody is selling on it, but there were other sellers before. I did not create the listing.
As for the trigger, someone changed the title of the item so it’s hard to miss. Could have been an Amazon bot for all I know, or a competitor…

4

It could have been an image, that an amabot did not process correctly

:eyes:

5

It’s the same image on .ca that is on the .com listing, and every other marketplace I’ve seen. I don’t think the image is the issue.

6

I think this is the trigger.

7

Yeah, the thing is… it’s not that kind of adult product.
I need to review the SAS community guidelines to figure out if I can talk about the specifics of the product misclassification here… :man_facepalming: