Anyone getting "Error" w/ on SELLER CENTRAL Buyer Messages?

I’ve never seen this before. Reflects a red dot (Exclamation Point inside) w/ ERROR under Buyer Messages on Seller Central.

We last used buyer messaging on Sat, ending in a repeat customer’s cancellation of order. No message other than these reflect on messaging-NO MESSAGE REQUIRE A RESPONSE,

Can’t use Seller Central box to reach messaging/have to click on envelope icon, now.

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I just posted another one of this issue, deleted it and move it here. Glad it’s not just me.

Does anybody else also have this on your Seller central “Buyer Message” box:
image

What does this mean?

I checked my Message, there is no messages needed attention.Last one was answered in Janurary.

Is it some kind of weird glitch? I refreshed the page, logged out of SC and logged back in, and it hasn’t gone away yet.

Just wondering if I missed something, need to do anything to get rid that red warning?

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I’m receiving the same message. < sigh >

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Same here. I went to the account health page just to confirm this is probably a glitch.

image

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And @Lost_My_Marbles

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I see that I’m not the only one getting error messages on my seller page. :person_facepalming:

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Tinker, Tinker -

Hear my call

Tell me why you INSIST upon

Being a dad-blamed stinker…

Know ye not that

Pride precedes the fall?

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There’s this one post on NSFE, several replies. For all I know, it’s all y’all, anyway :stuck_out_tongue_winking_eye: (I only see alphanumeric strings) but if not, then we’re not alone

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me too WTF I mean REALLY for ALL the MONEY they have you would THNK they could do a WEE BIT BETTER…grrrrrr

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Ours is now clear-but we don’t buy ads and such. Glitch apprently, fixed…for now!!

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:crossed_fingers:

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I spoke too soon. It’s back!! :face_with_raised_eyebrow:

Maybe TPTB will have it fixed permanently after Prime Days are past. .

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Mine cleared up too but then it came back again. However this time I actually had a buyer message and it was a good one.
.
AVL

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I’m seeing on-again/off-again/on-again behaviour for the impacted Seller Central Dashboard widgets on multiple workstations in widely-segregated (geographically speaking) locations with most every refresh.

Glitchmas comes earlier every year, dammit.

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Mine disappeared now, hopefully it stays that way.

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Our thoughts are … in trying to implement this …

… the results were this …
Screenshot 2024-07-16 at 23-12-57 Amazon

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I see those “Error” messages when my sign-in has timed out, but the page will still refresh with most of the info. Amazon will log you out, but not tell you that you need to sign in again. Close the window, and try again; you’ll likely be prompted to sign in and provide OTP.

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All clear?

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Ours is!!

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