All accounts are subject to DD+7 at any time if metrics show the account needs “guardrails” IMO.
Honestly, Amazon says they can apply any and all accounts to DD+7, and yes, since the new policy was started Nov 1, 2024, it does take time for Amazon to roll new policies features to all accounts.
Just in case folk want to know which double D’s are in question
“Funds are reserved until a shipment is delivered, plus a reserve period. The standard reserve period is 7 days after delivery date (“DD + 7” reserve policy). For example, if you sell something on January 1, and it is delivered on January 6, then under the DD + 7 policy, your funds will become available for disbursement starting on January 14.”
Don’t compare your account to anyone else. Every account is different and Amazon does not always apply at the same time to every account.
End of the day, it is enabled on your account, it’s enabled. Unfortunately not much you can do about that. Opening a case with SS asking for it to be removed wont work, and worse, seller support might think your asking something else!
The official line would be to offer a better customer experience or some - to keep a reserve amount to better facilitate logistics and mitigate costs so that amazon can remain competitive or some
The actual reasons would be to collect interest - on billions - that’s millions
All of your metrics may be within the Amazon guidelines but your returns ratio or refund ratio may be higher than the norm for the category the item is in.
In other words, if your return rate is 0.1, it could be within Amazon’s general guidelines but above the norm for the category which might be 0.03 return rate.
You could have higher volume than you friend and so would be looked at differently.
In the end, if you volume is consistent … in time your payout will become consistent even if you remain on DD+7.
Or you can be in a category that Amazon doesn’t allow returns in and still have half your $ held like us… It’s been like this since we started in 2018 and it will always be that way because… Amazon…
@ASV_Vites has provided you with how to view your return ratio by item.
As far as the norms by category or item seen by Amazon, we don’t think there is place that Amazon shows this information. Usually, we see something like this when Amazon changes or implements some policy and it is part of the contents of the policy being published.
As a new business just remember, Amazon is watching how you are performing and being better than average is what Amazon is looking for. So if your return rate is 10%, then work on getting it down to 5%. Take care of the customer so you don’t have excessive bad feedback and watch your product selection so you don’t have excessive bad product reviews.
I would like to think that having been an Amazon Bookseller for over 20 years that Amazon would cut me some slack, but I am never sure of that.
Every time I list books for sale, through AOB, since I sell on several venues,I have to go back and go through each Amazon listing, one-by-one, and correct details, make sure the publisher is OK with my selling used books, and correct the shipping matrix for almost every book I offer for sale on Amazon.
I am tired of this, but Amazon is still my best-selling venue, so I persist.