[ArsTechnica] Amazon execs may be personally liable for tricking users into Prime sign-ups

[Pepper_Thine_Angus]

Amazon execs may be personally liable for tricking users into Prime sign-ups

This is the line that gets me:

They claimed that the FTC never alerted them to any wrongdoing before filing the lawsuit, so how could they have known they were violating the law?

Isn’t this the same excuse suspended sellers use???

[HobbesIsMyTiger]

Considering how many lawyers Amazon has on staff, this doesn’t seem like a very good excuse.

Actually, it’s just not a very good excuse.

[papy]

For example, when [Amazon executive Neil] Lindsay—who in 2016 had the “most responsibility for the Prime subscription program”—was “asked about Amazon’s use of dark patterns during the Prime enrollment process,” Lindsay justified the dark patterns.

“Lindsay explained that once consumers become Prime members—even unknowingly—they will see what a great program it is and remain members, so Amazon is ‘okay’ with the situation,” [Judge] Chun’s order said.

LOL Lindsay sounds like someone who thinks they’re entitled to do whatever they want in the name of making a buck.

Or an idiot.

Neither look is good for this case.

[GGX]

@Pepper_Thine_Angus

They claimed that the FTC never alerted them to any wrongdoing before filing the lawsuit, so how could they have known they were violating the law?

That sounds like a new murder trial defense strategy. “Nobody told my client that murdering his ex was illegal, so how was he supposed to know that’s against the law?”

[rms]

But…but…lying to customers is policy. It is in the training manual! How was I supposed to know that it was illegal?

[papy]

https://test.sellersasksellers.com/t/ftc-ftc-secures-historic-2-5-billion-settlement-against-amazon/6538?u=papy