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Get answers about Account Health Rating at an Ask Amazon event on May 30th

by Jameson_Amazon
a week ago

Hi Sellers,

Come learn about Account Health Rating at an Ask Amazon event on May 30th, from 8 am to 5 pm PST. Community Managers and the Account Health team will answer your questions posted in this thread. Please note that this thread will be locked until closer to the event’s date.

What is Account Health Rating (AHR)?

Your Account Health Rating indicates your selling account’s adherence or compliance with certain Amazon selling policies. It is displayed on the your Account Health page as a color-coded score that ranges from 0 to 1,000. It provides near real-time status of your account’s health, letting you know if your selling account in a particular store is at risk of deactivation. A green AHR means your account is not at risk of deactivation based on the policies comprising the score. A yellow AHR means your account is at risk of deactivation. And when your AHR is red, your account is either eligible for deactivation or already deactivated. If you have questions about how to engage with and interpret your Account Health Rating.

Here are some helpful posts that provide additional information and best practices on Account Health Rating:

• Introduction to Account Health Rating (AHR)
• Let’s Talk Account Health Rating (AHR)
• Common Violations found on the Account Health page
• Help Us Help You!

If you have questions about how to engage with and interpret your Account Health Rating, please join us on May 30th!

Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

Thursday, May 30, 2024 3:00 PM