Automatic minimum thresholds for order handling capacity

Just see this announcement in NSFE.

I am really puzzled, what are they requiring us to set ?!

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If anyone else wants to see the topic, it is on the home page under NEWS.

https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVDlDMlEzTTJTTlFNWUtE

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They are going to do you (and all of us) another ā€œfavorā€ and determine how many orders we can handle based on what we have done recently.

I guess Iā€™m going to have to ā€˜go union contract timeā€™ and S L O W D O W N
on my shipping.

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They are not requiring you to set anything.
They are announcing they will set it themselves. However, I have no idea what the value of this number will be.

As the announcement points out, we already have the option to set a maximum for order handling capacity, and orders over that maximum will have longer handling times. But this leaves me at a loss for what possible purpose a minimum order handling capacity could be used for. Are they going to punish us for not getting enough orders?

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You donā€™t have to set anything but you might want to or need to after February 24, 2025.

Basically, this means that Order Handling Capacity will be automated by Amazon if you do not set you Order Handling Capacity in the Shipping Settings on the General Shipping Settings tab.


So if Amazon thinks you can only do 5 orders a day, then Amazon will adjust (increase) your Handle Time by one day for each order over 5 orders a day. If you start doing only 4 orders a day, then Amazon will reduce you Order Handling Capacity to 4 orders per day. If you increase your output to 6 orders a day, then Amazon will increase your Order Handling Capacity to 6 orders a day. This calculation by Amazon is done on a rolling 7 day period.

If you wish to control the number of orders that you put out per day, then you need to set your Order Handling Capacity in your shipping settings.

This should be interesting for those who have AHT and SSA enabled as it could possibly affect the Amazon calculation of handle time on your items.

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They are going to set it to meet what THEY decide we are able to ship.

Since business is S L O W currently my guess is they will have it set BELOW what I currently have it at which will stretch delivery times out and potentially decrease my sales!

As a small seller I have it set at 25/day but during the week it is only running about 10/day for orders on Amazon. Based on their comments they will set it at 10 because that is my historic average. So, starting on Friday (2 day shipping) orders above 10 for Friday through Sunday will be extended while currently that would happen if orders were above 25!

Go bleep yourself Amazon.

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If you have it set, then Amazon will go by that.

For us, it would be tricky to set as it is not the number of orders we get but the number of customized items that we get that determines what we can get out in a day.

25 items as one per individual order verses one order of 25 items. The 25 items is what we need to be concerned with ā€¦ not the number of orders.

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I think you are confusing the minimum order handling capacity, which is this new thing Amazon will set themselves, and the maximum order handling capacity, which sellers set and which will add a handling day for orders over that number.

I am still trying to find out what the minimum will actually impact.

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You have more faith in common sense than I do. They do say they will follow my number, but Amazon says a lot of things and I trust just about 0% of their announcements.

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Nope ā€¦ the link at the bottom of that Amazon News article leads directly to the seller help page about setting the maximum order handling capacity.

This is one of those Amazon goofs where they use two opposite words when describing the same thing.

We just went through something similar to this over Amazon renaming an attribute and the compliance review team not knowing it had been renamed so they didnā€™t recognize that the attribute had really been completed.

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Okay, I think I have a handle on this now.

The minimum order handling capacity is actually the minimum that you can set your maximum order handling capacity to.

The only purpose this change serves is to keep sellers from putting a low maximum order handling capacity to get an extra day of handling time on more orders.

I can see this new minimum coupling badly with the automated handling times to screw over some sellers, but assuming it works the way it claims, it would require the unlikely but entirely possible convergence of several factors.

Basically, itā€™s another thing that can go wrong because Amazon hates letting sellers run their own damn businesses.

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We tried setting the order handling capacity once. With a 2 day handle time, Amazon was saying we hit the daily limit over the weekend on Saturday. In other words, Amazon was incapable of adding Friday 5 plus Saturday 5 plus Sunday 5 to be 15 and only did Friday 5 before adding an extra handle time day (the 5 is just a example ā€¦ it could have been any number).

Needless to say ā€¦ we reset ours to ā€œNo capacity setā€.

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It only counts shipping days. If your shipping setting exclude shipping on weekends (mine do) then the entire weekend would count as 1 days since you would have to ship all those orders on Monday.

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We understand ā€¦ and with 2 day handle time it is the entire weekend plus Friday. Therefore realistically, you canā€™t set the maximum order handle capacity as Monday thru Thursday (just 4 days) would work with the setting while Friday thru Sunday would limit sales because of customers seeing over extended handle times in the estimated delivery time.

It just didnā€™t work ā€¦ we canā€™t ship out on Saturday or Sunday ā€¦ we can work orders but there is no shipping available for us to ship them.

Letā€™s just say the shoe didnā€™t fit with customized products and 2 day handle time.

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Me, too.

Iā€™d sooner play Russian Roulette with a Glock than shove me some chips into that potā€¦

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Funny, but I just said that to a newbie on the NSFE that wanted to know if anyone (else) was using aliexpress to dropship on Amazon.

https://sellercentral.amazon.com/seller-forums/discussions/t/4fa39511-bd9e-49f9-aa59-17926c57078c?postId=b7150b4d-5d1b-446a-bbf9-adcd0aa445c8

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Letā€™s just say that I was rather remiss in not including the ā€œWinkā€ emoji @ the end of my earlier post, and leave it @ that, shall we? :sweat_smile:

Full disclosure: Having already read your reply, there, was actually the reason why I used that phrase in mine to you here.

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So you read something off the internet and incorporated it into your responses to future inquiries?

Sounds like AI to me. DogGPT?

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Symbilbooks, is that you?

The proper term ainā€™t ā€œDogGPTā€ - itā€™s ā€œDogtamerBot,ā€ if you pleaseā€¦ :joy:

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RATS. They finally figured out how I was throttling my orders so I could avoid going into vacation mode for a couple days off.

I KNEW I shouldnā€™t have posted the results on the NSFE a couple times over the past couple years.

It worked really well. Of course, anything that works really well on Amazon is DOOMED once they figure out a way to screw it up. :rage:

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