Bulk Image Upload Error

Selling on Amazon
1

Hello everyone!

We need to upload several pictures to our Amazon listings. We started using Amazon’s new tool: Bulk Image Upload in which you have to create a ZIP with all the images you want to upload. We had a few succesful uploads but since a couple of days ago we get the following Error every time we try to Submit the images?

Bulk image upload error
Bulk image upload error1422×861 107 KB

We have reviewed several times that we are following the steps correctly.

Has anyones else faced this issue? Anyone has a suggestion on how to try to solve this issue?

Thank you all in advance!

2

First … welcome to SAS!

Try recreating the zip file and use a different file name.

Typically, we name by date, time and type …
(example: 2023_1031_T0821_GROUP1_IMAGES.zip)

3

Thank you for your reply!

I tried your suggestion but it didn’t work :person_facepalming:

I will keep investigating

4

Have you tried “Click to upload” but select all the images instead of a zip file?

Does it work if you upload 1 image?
Have you tried to drag & drop a bunch?

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5

Just to double check, the zip file is not larger than 1 GB and has less than 1K images, correct?

And welcome!

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6

Haven’t tried this, sorry.

BUT in adding to @papy’s comments on the file itself … and the image files within the zip:

  • Image files (within the zip also) must be named with ASIN + variant code + file extension i.e. - “B012345678.MAIN.jpg” or “B012345678.PT01.jpg” or “B012345678.SWCH.jpg”

    • To name your image files, create the file name with three components, separated from each other by a period. Spaces, dashes, or additional characters will prevent your image from uploading to Amazon.

  • The zip file must not contain any special characters. “SE.zip” :heavy_check_mark:

(File Naming Help Page link for reference)

1 Like
7

Thanks everyone for the replies and suggestions.
Apparently the tool is not working properly in Europe recently, since I could not make it work and other sellers are facing the same issue. Related UK Amazon forum posts.

We will keep trying.

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