I see that I’m now sitting at 75% on BHDR, with only 6 of 8 orders being delivered to customer during business hours.
How the heck am I supposed to control that? Especially when I’m pretty sure at least one of these was a book ordered on Tuesday before Thanksgiving, to be delivered to a business in NYC. Since I’m all of 10 miles from NYC, most packages get there in one day. But many businesses in NYC observe the Jewish Sabbath, meaning that they are closed Saturday, and either close early or all day on Friday.
So order comes in on Tuesday (or normal week Wednesday) evening. I have to ship no later than Friday. So it will get there either Friday or Saturday. What does Amazon expect me to do? Ship it late, so that it still gets there within promised time, but on Monday (and I lose all INR protection)? Or somehow tell customers that they aren’t allowed to order on Wednesdays if they are closed on Friday?
Makes no freakin’ sense. Why is this even a thing??? Do they really think that a business cares if your shipment comes after they close, or is dropped in the slot on the day they are closed?
This is a thing? Since when is this a thing? Why is this a thing? What possible purpose could this have? Where did you even find this? How is this useful? Whaaaaaaat???
Ours usually runs 50%, it was 100% in November (the metric is on the AMAZON Fufillment Dashboard). Who Cares?
We’re using USPS till die/retire-it’s (barely)affordable, fairly reliable and we’ve built up a rapport w/ our local P.O. which assists us thru nearly every delivery issue. UNLESS in future, USPS happens to go on strike during the holiday season like the Canadians. .
Then the husband and I will have an excuse to go on an seasonal road trip!!
It’s on the same page that shows the Handling Time Gap.
Don’t ask me how to get there; I bookmarked it when I found it, and haven’t found it on the menu since.
No f***** clue. Other than to give Amazon another reason to one day kick us off the platform (especially booksellers, who use MM/BPM, and have even less control over delivery time than others)
It makes as much sense as Amazon controlling Handle Time and Shipping Transit times to give the estimated delivery by date and the ship by dates … and then, when the seller goes to purchase the label on the last ship by date, tell the seller that the label with the shipping service used by Amazon to calculate the estimated delivery time is a Late Delivery Risk based on Amazon calculations.
This happen to our Monday orders yesterday again. Could be a holiday calculation glitch but others have seen the Late Delivery Risk notice on other weeks that were not holiday weeks.
We are thankful that very very few of our orders go to business addresses and that we don’t have to deal with that Amazon (bs) metric.
In my experience, very few of my ‘business customer’ orders are truly business purchases. I don’t sell items that businesses buy other than dropshippers. I don’t give business discounts either. But I’m shown those target delivery days. If they want us to aim for the open hours windows, they need to drop the late shipment metric for flexibility. I’m not paying extra for faster shipping to hit their delivery target.
I suppose, like Stamps, AMAZON is attempting to get vendors to purchase UPS or Fed-Ex, more expensive shipping for which they get a larger kick-back.
With Stamps, UPS is listed first on the drop-down menu. One can barely get it to go to USPS-sometimes have to click two or three times!! If happen to change the weight of parcel prior to going to USPS, PRICES are GRAYED OUT. Forced to return to UPS, see their prices, then change to USPS.
Like a trained seal, I eventually learned not to correct the weight first (they automatically use the weight AMZ provides but ours is invariably heavier by 4 or 5 ounces due to better packaging). The seals, like Pavlov’s dogs, are smarter-nobody provides me a piece of shrimp when I label correctly!!
Is that what’s going on?
I use shipstation for some occasional non-Amazon things and it used to be sorted by cheapest price option, but lately UPS has been first, even when it was more expensive than the first 5 USPS options.
I buy a lot on Amazon, and most deliveries usually come on time. Strange delivery a few days ago. The delivery date kept changing, but since I did not need the item right away, fine. Then there was a delivery attempt made at 3:47 AM, when they said no one was here. I live in a large apartment building with 24/7 hot and cold running help, but the service entrance closes at 7 PM. The delivery could still have been accepted at the front door. Package was delivered 2 days later, but I wonder about the wisdom of making deliveries in the middle of the night anywhere.
My guess would be the reality is that the carrier realized that a package was still in the truck, and scanned it to say he tried (might not work if GPS tracked). I can’t imagine anyone other than food delivery trying to deliver at 3:47am, even in NYC.
