The Buy Shipping label from Amazon is formatted too large, all other carrier labels print fine as 4x6 from the Buy Shipping link. The UPS Ground Saver does not. I have to change my Print Connect printer setting to .pdf, open the .pdf and take a snapshot/print to get the size I need. Then I have to reset my printer setting to my printer for USPS and UPS ground, etc.
Anyone else have this problem or know how to fix it?
What program do you use to open the PDF? We use Adobe Acrobat (free version) and can simply resize a label in the print option that pops up. We have to do this when we are printing labels bought on PayPal. Labels that we buy on Amazon, we created a preset on our printer with it going thru a certain drawer loaded with 4 x 5.5 inch paper. For us, it becomes a simple switch in the printer options that pop up in Adobe.
Adobe Acrobat Reader (free). I’d rather not involve a pdf at all if possible, I do not have to for other Buy Shipping ship methods so it’s not part of my regular work flow (or for Endicia/Dazzle when I have to buy off-Amazon).
When I have a lot of orders or am in a hurry I forget and print the default cheapest/fastest option then I see the mess that printed and have to reprint as a pdf which involves changing the default print method setting. It’s a pain in the you-know-what.
There’s been a good deal of chatter about this problem over in the NSFE for some time now, and KJ_Amazon recently posted this on the subject:
That NSFE discussion was originally created 053024, and KJ’s first post to it of that same date mentions that Amazon was working on a fix to support Zebra’s native format, .zpl (sellers who use Dymo printers have reported that they aren’t experiencing this).
Ultimately, I suspect that the problem might be with Amazon Print Connect itself, as it has basically been retired in favor of the 3rd Party software QZ Tray (link, Seller Help Content), due primarily to limitations inherent in Print Connect’s design.
Thanks ‘Dog’! - Or ‘Tamer’? 
I am avoiding the NSFE doxing, so I appreciate you copying the post here, as you always do.
I do use a Zebra workhorse that functions fine even though it is ancient (I currently have 5 of them and can’t see replacing something that ain’t broke).
I am aware of the push to use QZ Tray but am leery as with all Amazon changes. Does anyone using it have an opinion, or problems?
NSFE update from a week ago…
I don’t do the NSFE so thanks for keeping an eye on this. The mod reply is not accurate, the 4x6 format is what I need and not available. But I won’t acquiesce to doxing in order to inform the mod they have not accurately grasped the problem (a persistent seller support flaw).
I have not tried QZ Tray, curious about the ‘not as simple’ remark.