Can't read notifications on Amazon forum.

Hi! For several days now I get told I have new messages, they have the blue dots by the person sending them to me, but I cannot view them. I posted this issue and got a response several hours ago, but of course, could not open it to read the advice. :crazy_face:

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(This issue is on Amazon sellers forum, not here)

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Well, @suzq48, I’m definitely flummoxed because I thought and/or for the past year, the NSFE didn’t allow PMs. :grimacing::thinking:

Gonna tag some folks who onboarded to NSFE (I think?) since I did not: @oneida_books @dwat0870 @Lost_My_Marbles @Nutty_Nuisance @joebcrafts @Brigitte @maintak @Image @ModernSwitch @Haegan2005 @Tandi @RiverRetail @TCLynx

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there is no messaging…would have to be some odd bug

Hold it, title says “Notifications” then OP states “Messages”. I assume you meant the notifications wont show?

They are doing something on the notifications today, mine are formatted differently than they used to be…

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Check your preferences


And as @bookwormapril noted … click on the blue text link to read or view …
Screenshot 2024-06-09 at 13-56-21 Forums Notifications

Finally, it could be a browser issue where you need to update the browser, restart (refresh) the browser and/or clear your history and cookies.

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@suzq48 can you please screenshot and post the image here? (blocking out NSFE handles, of course)

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Nope. No PM’s yet.

I believe you mean here on the "Notifications Tab on the NSFE, as @bookwormapril mentions and @Lost_My_Marbles shows in his post… All mine are read so I have no blue dots to the right

For these you click on the blue linked text to go to the
“post.”

Mine changed a while ago. No sure I like the new format.

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Yes, our notifications are simple and do not include communication with other sellers.

They are things like “Votes” and being “Mentioned” by other sellers or NSFE Staff.

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Must be on my computer…can’t take a screen shot either (and do know how)…I have used the forums many many times and the issue is when I go to click on new notifications ( those I have not read) there is no way to see the text of the new notification, no matter where I click. There is a solid blue dot next to the sender of unread items but no way to open them. I will try to get help with the computer company that rescues me online and let you know if I get it fixed. Thanks for your efforts!

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I’m having a hard time figuring out exactly where you are seeing any blue dots BUT there seems to be a sporadic ‘glitch’ in the ’ Notifications’ tabs lately.

I just marked all of mine as read so I can’t show you the error BUT what I have seen is the notice saying I have some but clicking on “All” does NOT show them.

I accidentally clicked on the “unread” tab and there were several that showed up that were days old!

Only AMAZON could find a way to decide that old, unread messages should NOT be included in the “ALL” tab!
image

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I gave up on ‘screen shots’ and now do a section copy –

windows key+shift key+‘s’ key and size the cursor to show what I want to copy. Then just hit control+v to paste!
image

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Thanks everyone. For whatever magical reason, it fixed the issue when I cleared all the history on Safari and restarted Amazon.

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Yep …

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Being in Imaging, I never tried that, I always use print screen, then paste that into photoshop.

I tried your “Win” plus “shift” plus “s” key, saves some steps when in a rush.

Known as “Snip and Sketch” thanks for the Tip!

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Wonderful magical news! :sparkles:

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