Celebrating 25 years of retail transformation

Celebrating 25 years of retail transformation

(Email & Post)

Hello,

Twenty-five years ago, Amazon welcomed independent sellers into our store—sparking a shift that redefined how customers shop and how entrepreneurs build their businesses. Today, we’re celebrating you and how we continue to write the story of the most successful partnership in the history of the retail industry.

Your achievements tell an extraordinary story of transformation and success. You now account for more than 60% of all sales in Amazon’s store. In 2024 alone, you employed over 2 million people in the U.S.—creating jobs, supporting families, and strengthening communities across the country. You’ve generated more than $2.5 trillion in cumulative sales since 2000, and remarkably, you continue to set new milestones as your sales in the first ten months of 2025 are already outpacing your sales during our partnership’s first 10 years combined.

The creativity, resilience, and innovation of our selling partners have shaped Amazon into what it is today, fueling choice, value, and convenience for customers around the world. From the entrepreneur who started making products in their home to the established brand expanding globally, you’ve proven what’s possible when innovation meets opportunity.

To hear a message from members of our leadership team as they thank you for this incredible partnership, click here.

As we look ahead, we are confident that our partnership’s biggest achievements are still to come. We continue to innovate on ways to create new and bigger opportunities for you to reach customers around the world while removing barriers and simplifying how you sell. As we like to say, it’s still Day 1—and there is still so much yet to invent and accomplish together in the future.

To every seller reading this: thank you! Your success is – and will continue to be – at the heart of this story, and we will continue to work to help drive your success. Your partnership has made this 25-year journey possible, and we’re deeply grateful for your trust, creativity, and commitment to excellence. Here’s to many more years of your success.

With deep gratitude,

Dharmesh Mehta

[email protected]

Vice President, Worldwide Selling Partner Services

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Wow, you must be one of the chosen. Retail HELL, not transformation, more like!!

We didn’t get it… plus tend to delete anything from AMAZON if first paragraph doesn’t have to do w/ suspension of account or other threats from middle-management!

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I find it rather unsurprising that replies to the News Headline-accompanying NSFE discussion tend to show a good deal of disdain for Mr. Mehta’s self-serving email…

https://sellercentral.amazon.com/seller-forums/discussions/t/23a6af64-1d77-4599-825a-722452459ca6

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The tone deaf executive in his ivory tower patting the backs of the peasants, thanking them for being the road to the steps of said tower.

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Typical, it seems…

I guess that disconnect is more of the “culture” that Jassy wants. :woman_shrugging:

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Get your popcorn ready for the comments :popcorn:

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I immediately deleted the email from Dharmesh Mehta: “Celebrating 25 years of retail transformation”

Just because you “transformed” it doesn’t mean you made it better.

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@wadeorcas I moved your topic over here because @oneida_books post had the full email, for context.

I’m going to check out those YT comments after hours :wink: ETA: and the NSFE replies linked by @Dogtamer

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Does that 25 years include the one’s where Toys R Us was an Amazon 3P seller? That did not turn out well,

And wasn’t Target a 3P seller or did I imagine that.

It is getting harder and harder to remember, between my brain decay and the Amazon enhanced historical narratives.

And I guess they want to forget Bibliofind, purchased in 1999,

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Wondering if the 30,000 who Amazon laid off knew that all they had to do to keep their job was send an email like this?

Our first thought was … you appreciate us so much that next March 2026 you will be holding our money with this dd+7 program instead of recognizing that you have never had an issue with us concerning customer charge backs, returns, or even payment of all your fees and advertising.

Blah! Blah! Blah! … Charlie Brown … Blah! Blah! Blah!

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