do you appeal 'no impact' listing policy violations?

[HobbesIsMyTiger]

@oneida_books

There is a very valid reason to maintain off-Amazon inventory

Emergency Amazon contact needed / cancel all open orders due to major software crash

We have a major issue. Our Inventory and Fulfillment software had a MAJOR crash overnight Wednesday (we suspect they were hacked… they aren’t saying much yet other than they hired an external security company). Anyway - all that said, we had to put our Amazon, ebay and WM accounts on vacation yesterday, change PWs etc. However, we have tons of orders that we need to get cancelled out (we have no way to process them or even find them). Do you happen to know the best way to get a seller suppor…

Of course this isn’t foolproof either…