do you appeal 'no impact' listing policy violations?

is there any new info on this? I emailed jeff schicks team and they said not to appeal a ‘no impact’ violation. thoughts? account health 272 if that matters.

when I click ‘appeal’ it says:
This product is no longer a valid offering from the brand and to protect the customer shopping experience, we limit the creation of new ASINs for brands enrolled in Brand Registry by sellers who are not associated with the brand owner.

The items are discontinued. I did not create the asin.

My choices are 1. agree or 2. upload LOA to show authenticity. well obviously I don’t have one from P&G. would a regular invoice work here? I honestly don’t care if the asins are inactive, I just don’t want my account dinged.

any help appreciated, the comments and support here are super helpful so thank you in advance for taking the time if u comment =)

3 Likes

No impact is no impact. I had 2 false complaints and tried in vain to remove them, but to no avail. One has dropped off and the other one will drop off next month. It doesn’t hurt your account health.

4 Likes

I do not appeal “no impact” violations.
I have too many better things to spend time on.

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I got a no impact violation, No sales of the item for 12 years. No inventory for more than 12 years. The time spent opening the email and clicking through to Account Health was stolen,

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after seeing all the deactivated accounts on asgtg recently, this is absurd as well!!!

1 Like

:thinking: Hi @Becca, what deactivated accounts? Do you mean deactivated for supposedly “no impact” violations?

And based on the violation histories, unreliable narratives, and business practices of many Sellers who report account issues with that particular consultant community (whose leader is a convicted felon due to bribing Amazon employees to improve his personal paid-for consultant “success” ratings and other associated illegal behaviors), I wouldn’t be so quick to lump yourself in with them. :grimacing:

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just saying that getting a violation on an item from 12 years ago is absurd. adding on to the absurdity of all the sellers accounts being deactivated/ suspended

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If the item is still in @lake’s inventory, that that item is as likely to get hit with a violation as any currently selling listing. If the item was deleted from his inventory 12 years ago, and has a zombie violation, that’s a different story.

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IMO quantity zero items are not in inventory.

Had one over 12 years ago. Sold it.

There have been other recent examples where sellers were advised by Amazon support of when the item was in their inventory, after a violation, and when it was deleted.

I believe the reason it was “no Impact” is because it was an unjustified violation, and it was deliberately flagged to serve some other Amazon agenda.

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This has long been my take on the most-likely reason why Amazon would mark a violation as “No Impact” ever since the Account Health Initiative first rolled out more than 5 years back…

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Unfortunately, this does not appear to be Amazon’s opinion. Amazon routinely holds sellers accountable for their entire catalog, even closed listings.

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Agree! Do the accounts getting shut down have supposedly “no impact” violations? Or mostly the old inventory “ghost listing” issue?

Dang it, somebody has posted how to hard delete products from Amazon–apparently, only if you do it by feed, does it actually stick, as Amazon only recently disclosed–anyone remember who posted how to do it? :grimacing:

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Our friend @dwat0870 has a template for posting that info, over in the NSFE, which directs to the original FMT-CMT/AHT SME-created post…

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I heard my name mentioned and it woke me up from my afternoon nap…

HOW TO PERMANENTLY REMOVE AN ASIN

https://sellercentral.amazon.com/help/hub/reference/G201576560

Delete SKUs Using Inventory Loader
You can use the Inventory Loader to delete SKUs from your inventory. Deleting SKUs is different from deleting offerings. Product detail pages are created based on input from many sellers. Using the Inventory Loader to delete SKUs will remove your contributions to the descriptive product attributes that are rendered on product detail pages. This enables you to manage the item data associated with specific SKUs.
Delete both your offers and item data contributions.
Enter an “x” in the add-delete field in your Inventory Loader file. This will completely remove all data associated with your SKU.
Deactivate your offers without deleting item data contributions.
Enter a “d” in the add-delete field in your Inventory Loader file. When you delete offers by entering a “d” in the add-delete field, it sets your inventory for the SKUs to “0”. This will make those listings show as inactive.
If you submitted a category-specific inventory file originally and want to use an Inventory Loader file to delete SKUs or make other changes to your listings, you can modify an Active Listings Report. See Use Reports to Update Inventory
Reuse of SKUs
• In general, we discourage reusing SKUs for different products. Each SKU should have a one-to-one relationship with a unique ASIN.
• Assign a new SKU to each new product being sold. This will maintain previous item data contributions that are associated with a specific SKU.
• If you do reuse a SKU, first delete the active ASIN data or you will receive an error message. To remove old associations before reusing a SKU, enter an “x” in your Inventory Loader file. This is important for sellers who routinely reuse SKUs to associate previous SKUs with new ASINs.
SIDE NOTE and personal opinion - I suspect it wouldn’t help anyway because I doubt the lawyers would ever allow complete removal of the information due to legal liabilities at some point –

8 Likes

While I back this method 100%, it is not a 100% method. Ghost listings can come back even after a hard/file delete. I’ve seen it personally many times.

I’ve also even seen listings that would never delete and seller performance wouldn’t help.

There is a very valid reason to maintain off-Amazon inventory and compare/update that on Amazon on a regular basis.

5 Likes

I’m gonna add that I’m seeing some weird stuff with Inventory.

Example:

Ridiculously long list from Amazon of over 400 ASINs!

Your response should address all of the following ASIN(s):
asin title quantity
B000141 [Title not found] N/A
B000MUW Too Faced Cosmetics Lip Injection, 0.16-Ounce N/A
B0074AE Redken Extreme Shampoo to Strengthen & Repair Damaged Hair, 10.1 Ounce N/A
B0009H04 NARS Blush Bronzer Duo, ■■■■■■ / Laguna Full Size 10.5 grams / 3.5 ounces N/A
B0009PO Philips Norelco HQ9 SpeedXL Replacement Heads N/A
B0HJS8O [Title not found] N/A
B000FBN Benefit Cosmetics High Beam Liquid Face Pink Highlighter 0.33 Ounce N/A
B000YSY Benefit Cosmetics Hoola Bronzing Powder 0.28 Ounces N/A
B0091WS [Title not found] N/A
B000MO Tea Tree Firm Hold Gel, Hair Gel, Maximum Hold, High-Shine Finish, For All Hair Types N/A
B000O0O [Title not found] N/A
B00PEFU Blush - 4013 ■■■■■■ by NARS for Women - 0.16 oz Blush N/A
B02Y0FS [Title not found] N/A
B00QG5K [Title not found] N/A
B00R6 [Title not found] N/A
B0003VHO Benefit Cosmetics Benetint Mini Lip and Cheek Stain N/A
B000UYK Lancôme Définicils High Definition Mascara for Defined - Lengthened - and Natural-Looking Lashes N/A
BFCDAA [Title not found] N/A
B00112 [Title not found] N/A
B004IKS Dermalogica Multi-Active Toner, Facial Spray for Hydrating, Calming, Refreshing - Help Condition Skin and Prepare for Moisture Absorption N/A
B001WH8 [Title not found] N/A
B2NA81A [Title not found] N/A
B0012NY [Title not found] N/A
B00SGBE [Title not found] N/A
B001802 Paul Mitchell Freeze and Shine Super Hairspray, Maximum Hold, Shiny Finish Hairspray, For Coarse Hair N/A
B001BOA Tea Tree Lavender Mint Moisturizing Shampoo, Hydrates + Soothes, For Coarse + Dry Hair N/A
B0ONLS [Title not found] N/A
B001NTD [Title not found] N/A
B001OX [Title not found] N/A
B001P5 SEPHORA COLLECTION Retractable Waterproof Eyeliner #1 Matte Black N/A
B0YFE4 Tea Tree Lavender Mint Moisturizing Conditioner, Hydrates + Soothes, For Coarse + Dry Hair N/A
B001SF Clinique Redness Solutions Daily Relief Cream Face Moisturizer With Microbiome Technology | Hydrating, Redness Reducing + Appropriate For Skin With Rosacea N/A
B001NG [Title not found] N/A
B001V2 Clinique High Impact Mascara | Lengthening, Volumizing + Safe For Sensitive Eyes N/A
B004C8 [Title not found] N/A
B002AMU [Title not found] N/A
B0029ZU Too Faced Cosmetics, Natural Eye, Neutral Eye Shadow Collection, 0.39 Ounce Net Wt. N/A
BD75R6 Too Faced Cosmetics Primed and Poreless, 1-Ounce N/A
B002FJ Tea Tree Hair and Body Moisturizer Leave-In Conditioner, Body Lotion, After-Shave Cream, For All Hair + Skin Types N/A
B002WO [Title not found] N/A
B0W6VI Kat Von D Tattoo Liner Trooper 0.55 ml/0.019 oz Pencil N/A
B002N5M [Title not found] N/A
B002PYU [Title not found] N/A
B0RD3KC Estee Lauder | Double Wear | Zero-Smudge Lenghtening Mascra | 15 Hour Wear |-Fragrance Free | Ophthalmologist Tested , black , 0.22 oz N/A
B002 [Title not found] N/A

** Roughly 45 so far … and then 375 more!! To much to edit**

5 Likes

Oh lord, so much this.
I can’t begin to tell you how much damage this can prevent.

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Of course this isn’t foolproof either…

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